XTS TECHNOLOGIES SDN BHD

Job Description: Solution Design Manager (Warehouse Automation Design)
*Company Overview*
XTS Technologies Sdn Bhd is a leading factory automation and system integration provider in Malaysia. We specialize in delivering end-to-end industrial automation solutions, robotic systems, warehouse automation, and custom engineering projects for manufacturing, logistics, and electronics industries.
Position Summary
The Solution Manager plays a pivotal bridge role between business development, engineering teams, and prospective clients. You will be responsible for translating complex customer operational requirements into technically sound, cost-effective, and scalable industrial automation solutions. This role requires technical depth, business acumen, and strong proposal architecture skills to drive solution design from conceptualization through pre-sales support and handover to execution teams.
*Key Responsibilities*
<ol>
<li>Solution Architecture &amp; Technical Design</li>
</ol>
<ul>
<li>Design and architect end-to-end factory automation, robotic, vision inspection, or material handling systems according to client specifications.
</li>
<li>Conduct detailed technical feasibility studies, cycle time calculations, footprint planning, and ROI analysis for proposed automated solutions.
</li>
<li>Evaluate and select appropriate hardware, PLCs, industrial robots, sensors, software, and third-party systems for integrated project proposals.
</li>
</ul>
<ol start="2">
<li>Pre-Sales Support &amp; Proposal Development</li>
</ol>
<ul>
<li>Collaborate closely with Sales Executives to participate in client discovery meetings, site visits, and technical requirement gathering.
</li>
<li>Prepare comprehensive technical proposals, Bill of Materials (BOM), project timelines, costing models, and Scope of Work (SOW) documents.
</li>
<li>Present solutions, conceptual layouts, and value propositions directly to client stakeholders, key decision-makers, and technical teams.
</li>
</ul>
<ol start="3">
<li>Project Scoping &amp; Handover</li>
</ol>
<ul>
<li>Define clear boundary limits and technical specifications to mitigate project risks and budget overruns.
</li>
<li>Work closely with Internal R&amp;D, Mechanical/Electrical Engineering, and Software teams during the proposal phase to validate technical feasibility.
</li>
<li>Facilitate seamless handover of awarded projects to Project Managers and Engineering execution teams with complete design packages and specifications.
</li>
</ul>
<ol start="4">
<li>Market Intelligence &amp; Technology Roadmap</li>
</ol>
<ul>
<li>Monitor emerging industry trends, Industry 4.0 automation technologies, and competitor offerings.
</li>
<li>Build and maintain strategic relationships with key technology vendors and component suppliers to source competitive automation components.
</li>
</ul>
*Requirements &amp; Qualifications*
<ol>
<li>Education: Bachelor’s Degree in Mechatronics, Mechanical Engineering, Electrical/Electronic Engineering, Automation, or a related engineering field.
</li>
<li>Experience:
</li>
</ol>
<ul>
<li>Minimum 5–8 years of hands-on experience in factory automation, robotics, system integration, or special-purpose machinery (SPM).
</li>
<li>Prior experience as a Solution Architect, Pre-Sales Manager, or Senior Automation Project/Design Engineer is highly preferred.
</li>
</ul>
<ol start="4">
<li>Technical Competencies:</li>
</ol>
<ul>
<li>Solid understanding of industrial robotics (e.g., Fanuc, ABB, KUKA, Yaskawa, or cobots), PLC systems, vision systems, and conveyor systems.
</li>
<li>Proficiency in CAD software (e.g., SolidWorks, AutoCAD) for system layout and conceptual modeling.
</li>
<li>Strong capability in cost estimation, vendor evaluation, and drafting detailed engineering specifications.
</li>
</ul>
<ol start="5">
<li>Soft Skills:</li>
</ol>
<ul>
<li>Exceptional presentation, communication, and interpersonal skills in English (proficiency in Mandarin or Bahasa Malaysia is an advantage).
</li>
<li>Strong problem-solving mindset with commercial awareness and client-facing confidence.
</li>
</ul>

Solution Manager (Warehouse Automation Design)

Solution Manager (Warehouse Automation Design)

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