Solutions Analyst, Ops & Analytics

Primary Responsibilities:

Quality and Efficient Output Production:

• Plan and execute projects with minimal direction, leveraging prior industry knowledge to address new project types.

• Use Excel, PowerPoint, Power BI and other tools to create customized, effective, and accurate deliverables for clients based on practice team input.

• Leverage benchmark/survey information and business knowledge to identify meaningful trends, competitor insights, and recommendations for client engagements.

• Analyze client organizational structures (e.g., sales/field teams) to standardize and compare roles across companies.

• Utilize and improve automation tools to generate analyses more efficiently.

• Participate in the design and implementation of customized benchmarking surveys using web-based tools.

• Conduct quantitative and qualitative data analysis to identify patterns, outliers, and statistically significant trends across client survey responses.

• Translate complex data sets into clear visual narratives using dashboards, charts, and data tables that drive actionable client recommendations.

• Ownership of Work:

• Deliver work accurately and consistently within project timelines.

• Demonstrate self-management skills while leveraging peer and manager experience.

• Balance both detailed execution ( in the weeds ) and strategic insights as needed.

• Communicate methods, results, and their implications clearly with minimal oversight.

• Critical Thinking Innovation:

• Contribute to product development initiatives focused on analytics and benchmarking.

• Identify new ways to integrate technology and analytics

• Teamwork:

• Collaborate effectively with peers, providing support and feedback.

• Participate actively in reviews and discussions, contributing insights and clarifications.

• Demonstrate openness to coaching and apply feedback to deliver stronger results.

Skills and Experience

Required

• Bachelor s degree

• Expertise in Microsoft Excel, PowerPoint, Word, and Power BI

• Excellent analytical and problem-solving skills

• Strong attention to detail with the ability to review and refine outputs

• Strong business writing, communication, and presentation skills

• 2-4 years of experience in analytical or operations roles

• Demonstrated ability to thrive in a collaborative, team-oriented environment

• Strong foundation in data analysis and statistics

• Experience working with structured datasets to perform analysis, identify trends, and communicate findings in business-friendly formats.

Preferred

• Exposure to competitor benchmarking or competitor insights analysis

• Familiarity with advanced analytics techniques (PowerBI, Power Query, automation tools)

• Salesforce reporting and dashboarding experience

• Experience in the Pharmaceutical / Life Sciences industry

• Experience developing or following Standard Operating Procedures

• Qualtrics or similar survey platform experience

• Understanding of market research survey design concepts

Familiarity with data visualization principles and BI storytelling best practices

Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.