Solutions Architect

Who you are

• 4+ years of experience in a client-facing Solutions Engineering, Pre-Sales, Technical Consulting, or similar role
• Deep familiarity with REST APIs, webhooks, OAuth, and modern integration patterns
• Extensive hands-on knowledge of APIs, data flows, and systems architecture working across engineering teams and business stakeholders
• Experience with iPaaS platforms (Workato, Boomi, MuleSoft, Zapier, or similar)
• Familiarity with SaaS delivery models, including onboarding, post-sale deployment, and customer success workflows
• Experience with enterprise systems like ERP or EAM systems (SAP, Oracle, IBM Maximo, Infor, etc.)
• Proven ability to scope technical work and translate it into effort estimates

What the job involves

• As our first dedicated Solutions Architect for Integrations, you'll sit at the intersection of Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed
• You'll be the person who turns vague integration requirements into clear, scoped blueprints that the implementation team can execute on day one
• Partner with Account Executives in pre-sales cycles to uncover technical and operational pain points related to asset management, and maintenance support
• Lead technical discovery conversations with prospects to understand their ERP, CMMS, EAM, and other enterprise systems that need to connect to MaintainX
• Produce clear integration scope documents, data-flow diagrams, and effort estimates that serve as the authoritative handoff artifact to the post-sales team
• Build and maintain a library of repeatable integration patterns, pre-built assets, and reference architectures to accelerate future deals
• Represent integration feasibility and complexity in deal review and pricing conversations, flagging risk proactively to Sales leadership
• Collaborate closely with the post-sales Integrations team to refine scoping templates based on what succeeds (and fails) in delivery, and communicate the upcoming pipeline
• Deliver live demos and proof-of-concept integrations to prospects when required
• Collaborate with Product, Engineering, Legal, and Product to advocate for prospect needs, accelerate deal velocity, and refine value messaging

Benefits

• Flexible time off
• Competitive salary and equity opportunities
• Training and development investments
• Comprehensive healthcare coverage