Solutions Architect

Who you are

• Led technical solution design and integration for complex B2B or enterprise software opportunities, ideally in data-heavy domains such as insurance, financial services, or adjacent regulated industries
• Run technical evaluations and POVs with multiple stakeholder groups (e.g. business, IT, security), successfully navigating RFP/RFI processes, due diligence, and technical Q&A to a clear “Tech Win”
• Designed, documented and positioned solution architectures within known patterns (e.g. APIs, event-driven integrations, identity and access management), clearly articulating assumptions, risks, and trade-offs
• Built and delivered tailored Proofs of Concept or Proof of Value that directly contributed to winning or expanding high-value accounts, ideally with measurable commercial impact
• Collaborated closely with Sales teams, using structured sales methodologies to align technical work with deal strategy, timing, and stakeholder influence
• Contributed to shared technical assets and standards – such as playbooks, reference diagrams, or demo environments – and used structured learning habits (enablement, shadowing, self-study) to quickly ramp up on new products or domains
• AI-native in practice - Uses AI tools as a natural part of technical and delivery work - documentation, troubleshooting, first-pass analysis - not exploring what's possible but already doing it

What the job involves

• Solutions is the technical core of our go-to-market organisation. The team sits at the intersection of product, sales, and customer success, owning the technical win in each opportunity and making hx platform real for some of the most demanding insurers in the world. We work with underwriters, actuaries, IT, and security leaders to design solutions they can trust with their most critical pricing and underwriting decisions
• This is a team that thrives at the edge of what’s possible for our product and our customers. We specialise in the hardest integration and implementation challenges, where deep technical understanding, domain insight, and creativity are all required. As a Solutions Architect, you’ll be one of the first hx’ers many prospects meet, shaping how they understand our platform and what it can do for their business
• Solutions Architects at hx are the voice of IT, security and infrastructure - both inside hx and in front of customers. We figure out how hx fits into complex, often ancient system landscapes, translating between modern cloud architectures and 1990s reality without losing sight of the bigger transformation
• The culture is high-ownership, collaborative, and very visible: every engagement is high stakes, every interaction leaves a lasting impression, and your work feeds directly into both revenue outcomes and product direction. You’ll partner closely with Sales and Product Engineering, acting as a trusted advisor and helping customers realise the full value of hx agentic platform
• Accelerating the Tech Win by translating prospect requirements and legacy constraints into clear, actionable integration approaches aligned to our onboarding and integration playbooks
• Run focused, high-impact technical discovery and design workshops with underwriters, actuaries, and IT stakeholders to deeply understand their workflows and shape viable solution architectures
• Act as the trusted technical voice guiding stakeholders through RFPs, RFIs, due diligence, and security reviews to remove friction and keep deals moving
• Design, build, and present compelling POV (Proof of Value) materials, Proofs of Concept and demos that showcase the hx agentic platform integration capabilities and how we can transform customers’ pricing and underwriting processes
• Partner with Product Engineering as “Customer Zero”, testing new features in real-world scenarios, surfacing edge cases, and feeding back insights that improve product quality and relevance
• Create and maintain reusable assets – from integration libraries and reference architectures to demo environments and technical presentations – that scale the impact of the Field Engineering team across multiple deals and regions

The application process

• Initial call with our Talent team to kick things off
• Manager interview with our Director of Solutions Engineering
• Skills Assessment Stage
• Values interview
• Meet the CEO
• We offer!

Benefits

• £5,000 for individual and group training and conference budget
• 25 days holiday plus 8 bank holiday days (33 in total)
• Company pension scheme via Penfold
• Mental health and therapy provision via ⁠Spectrum.life
• Individual wellbeing allowance via Juno
• Private healthcare insurance through AXA
• Top-spec equipment (laptop, screens, adjustable desks, etc)
• Regular remote & in-person hackathons, lunch & learns, socials and games nights
• Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry