Solutions Architect

Solution Architect – Telecom CRM

Job Title: Solution Architect – Telecom CRM

Location: Bangalore/Pune/Gurgaon

JD

We are looking for an experienced **Solution Architect** to lead the architecture and design of a next-generation Telecom CRM platform. The ideal candidate should have strong expertise in designing highly scalable, high-throughput, cloud-native microservices capable of handling large transaction volumes.

The role requires deep technical knowledge of Java-based backend systems, event-driven architecture, TM Forum Open APIs, and modern frontend technologies. You will work closely with product owners, engineering teams, and business stakeholders to define architecture, establish engineering standards, and drive technical excellence across multiple teams.

# Key Responsibilities

* Define the overall architecture for a large-scale Telecom CRM platform.

* Design highly available, fault-tolerant, and horizontally scalable microservices.

* Build systems capable of handling high TPS (Transactions Per Second) and high-volume workloads with low latency.

* Design event-driven architectures using Apache Kafka for asynchronous communication.

* Establish API standards aligned with TM Forum Open APIs.

* Define database architecture, data modeling, and performance optimization strategies using MySQL.

* Drive cloud-native architecture and deployment strategies on Kubernetes.

* Define security, observability, logging, monitoring, and resiliency standards.

* Review solution designs and provide technical guidance to development teams.

* Collaborate with frontend teams to define integration patterns for React-based Micro Frontends.

* Lead architecture reviews, proof of concepts, and technology evaluations.

* Mentor senior engineers and promote engineering best practices.

* Ensure solutions meet performance, scalability, maintainability, and security requirements.

# Required Technical Skill s

## Backend

* Expert in Java (11/17+) and Spring Boot

* Strong understanding of Microservices Architecture

* REST API design and API-first development

* TM Forum Open APIs (TMF Open APIs)

* Experience building distributed systems

## Messaging & Integration

* Apache Kafka

* Event-Driven Architecture

* Asynchronous messaging patterns

* Event Sourcing and CQRS (preferred)

## Database

* MySQL performance tuning

* Database design and normalization

* Indexing, partitioning, replication, and high availability

## Cloud & DevOps

* Kubernetes

* Docker

* CI/CD pipelines

* Cloud-native application architecture

## Frontend

* Understanding of React

* Experience with Micro Frontend architecture

* API integration patterns

## Architecture

* High TPS and high-throughput system design

* Distributed systems architecture

* Scalability and performance optimization

* Caching strategies

* Resilience patterns (Circuit Breaker, Retry, Bulkhead)

* Load balancing

* API Gateway patterns

* Service discovery

* Distributed tracing and observability

# Preferred Qualifications

* 12+ years of software development experience with at least 5 years in an Architecture role.

* Telecom/BSS/OSS domain experience.

* Experience implementing TM Forum Open APIs.

* Experience running Kubernetes in production environments.

* Knowledge of Domain-Driven Design (DDD).

* Experience with Event-Driven Architecture (EDA).

* Familiarity with OAuth2, OpenID Connect, and IAM solutions such as Keycloak.

* Experience with performance testing and capacity planning.

# Desired Candidate Profile

The ideal candidate should possess:

* Strong system design and architectural skills.

* Ability to balance business requirements with technical solutions.

* Excellent communication and stakeholder management skills.

* Experience leading multiple engineering teams.

* Strong analytical and problem-solving abilities.

* Passion for mentoring engineers and driving engineering excellence.