Firstsource Solutions
Solutions Architect
Skills
8 months ago
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Important information
Contract type:
Temporary
Location:
United States
Work mode:
Remote
Published on:
22 October 2026
What they need
Solutions Architect
Date: Oct 4, 2026
Location:
Remote, Remote, US
Requisition ID: 18350
Description:
Position Overview
We are seeking a highly skilled Solutions Architect to join our BPaaS (Business Process as a Service) technology team. The Solutions Architect will be responsible for designing, integrating, and optimizing cloud-native solutions across our BPaaS environment. This role requires deep expertise in cloud platforms, DevOps practices, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to ensure scalable, secure, and compliant solutions that align with client and program requirements.
Key Responsibilities
- Architecture & Design
- Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
- Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
- Translate business and technical requirements into detailed architecture and solution designs.
- Cloud & DevOps Enablement
- Lead adoption and optimization of cloud-native services (Azure, AWS, or GCP) for application hosting, integration, and data services.
- Partner with DevOps teams to establish CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies.
- Implement high-availability, disaster recovery, and capacity planning solutions.
- Integration & Middleware
- Oversee configuration and performance optimization of integration gateways (e.g., Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
- Collaborate with internal and external teams to ensure smooth partner-to-partner and system-to-system integrations.
- Define governance standards for APIs, data exchange, and message transformation.
- Network & Security
- Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.
- Ensure compliance with HIPAA, SOC2, and other regulatory standards by embedding security best practices into solution design.
- Partner with InfoSec to implement identity/access management, encryption, and monitoring frameworks.
- Stakeholder Engagement
- Collaborate with business, technical, and vendor stakeholders to align solution designs with program objectives.
- Present architectural options and recommendations to leadership and client teams.
- Provide mentorship and technical guidance to development, infrastructure, and operations teams.
Qualifications
Education & Experience
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field OR 10-15 years of progressive IT architecture/solution design experience in lieu of a degree.
- 8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments.
- Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).
- Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).
- Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.
- Security architecture experience (IAM, encryption, audit logging) highly desirable.
Skills & Competencies
- Deep understanding of cloud architectures (Azure, AWS, or GCP).
- Expertise in middleware/API management platforms.
- Strong knowledge of networking protocols and enterprise integration patterns.
- Familiarity with regulatory and compliance frameworks (HIPAA, SOC2, HITRUST).
- Excellent communication and stakeholder management skills.
- Ability to operate in a fast-paced, multi-vendor environment.
Preferred Qualifications
- Experience with Edifecs middleware suite (XEngine, IG, TM).
- Background in healthcare payer systems or BPaaS environments.
- Certifications: AWS Solutions Architect, Azure Solutions Architect Expert, etc.
Apply now
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