Solutions Architect (DACH)

• In this role as a Solutions Architect (SA) for Cohere in the DACH region, you will play an instrumental part in growing Cohere’s business across Germany, Austria, Switzerland and the wider European region
• You will partner with account executives, our partner ecosystem and executive leadership to help the region’s leading enterprises and public institutions adopt AI securely and at scale, building on Cohere’s success with organisations in defence, financial services, telecommunications, energy and the public sector
• SAs at Cohere sit at the cross-section of Forward Deployed Engineering and AI transformation. Our SAs embody the following traits:
• Technical experts in the field
• Trusted advisors to customers and colleagues
• Product evangelists of Cohere technology
• Thought leaders in pushing the frontiers of applied AI
• Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders
• By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products
• In this dynamic and demanding role, you will need to be both a strategic thinker and a builder. You will personally lead the design and deployment of customer pilots that showcase the impact of our technology to strategic enterprise and government customers
• You will own the customer’s technical narrative end to end, from discovery and architecture to pilot results and business case, and bring structured customer feedback back to our Product and Engineering teams
• Leading the technical talk track on customer calls
• Designing enterprise architectures for North deployments, including on-prem, air-gapped and sovereign cloud setups that meet German and EU requirements such as GDPR, BSI C5 and the EU AI Act
• Deep dives on customer queries and Cohere technology
• Working with customer executives to prioritise use cases, define success metrics and build the business case for AI adoption
• Facilitating customer evaluations and pilots inside their stack
• Owning the technical response of RFPs and public tenders, from security questionnaires to mapping the customer’s requirements specification (Lastenheft) to our solution
• Developing and documenting processes to enable the solutions architect team and adjacent teams to scale effectively within Cohere
• Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs
• Working closely with our partners (system integrators, consultancies and sovereign cloud providers), who lead many of the larger deals in Germany, to develop a strategy for enabling and accelerating their customers

Benefits

• Six weeks’ paid vacation
• Equity / stock options
• RRSP, 401(k), and Pension Scheme contributions
• Coverage for 100% of your insurance premiums across health, dental, vision, and travel
• Additional coverage for accessing mental health providers/services
• Six months of fully paid parental leave, including adoption and surrogacy
• Financial support for egg freezing and IVF in Canada and the UK
• A monthly fitness and wellness allowance
• Globally dispersed company that supports a remote work culture
• A $2,000 annual education benefit for professional development
• A weekly stipend for meals when working remotely and catered lunch when working from one of our global offices
• A monthly arts and culture allowance
• A monthly quality time allowance- You thrive in ambiguity and can put high-impact structure and processes in place where none exist
• 3+ years in customer-facing technical roles where you both built and advised, such as consulting data scientist, forward deployed engineer, deployment strategist, or solutions architect, taking AI or data solutions from executive problem framing to production
• Comfortable working with Python and Assistive Coding tools
• Solid grounding in ML fundamentals (training, evaluation, retrieval etc.) and the ability to design evaluation frameworks for customer pilots
• Must have: Professional fluency in English and German (C1 or higher, verhandlungssicher)
• Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds with technical audiences
• A passion for Agentic AI, and a practical understanding of where LLMs deliver value in production, and where they don’t
• Bonus: experience in the German market, e.g. at a system integrator or consultancy, or working on RFPs and public tenders
• Please note: for this role we are open to a range of experience levels, from Associate to Staff-level Individual Contributors (ICs). Experience level stated is a bare minimum
• If any of the above doesn’t line up exactly with your experience, we still encourage you to apply