Solutions Architect Presales & Observability

Role: Solutions Architect - Presales & Observability

Location: Texas(Hybrid)

Type: Full-Time

Job Requirements:

Job Purpose

To conceptualize, design and implement the correct technical architecture and solutions in client environment, provide the required guidance to teams on high level design solutions and reduce project risk through accurate effort estimation and team skills.

Job Description:

In this role, you will respond to Requests for Proposals (RFPs), assess the degree of application fit, prepare and present demonstrations to convey how the application will benefit the customer and set proper expectations throughout the process in partnership with the Sales Team.

Prepare and present compelling “Proof of Value” product demonstrations as needed for the solution defense.

You will work closely with multiple Observability (AIOPS) portfolio of products, acting as a subject matter expert and Trusted Advisor across multiple Observability Suite of solutions

Your role will involve direct interaction with Sales team and customers, helping them to rearchitect their enterprise Observability landscape

To conceptualize and create the technical architecture framework designed as per project specifications.

To effectively design and review high level technical product designs as per client requirements.

To guide the teams and ensure timely delivery.

To implement the technical architecture framework in client environment.

To create reusable documents to capture all facets of the project progress

Requirements, Experience, Education and Skills

• 12+ Years of experience in IT Infrastructure Implementation particularly in Enterprise Tools and/or Automation areas

• Technical 2-3 service lines amongst Cloud, Enterprise Tools, Automation/AI, Operations Management.

• Experience in technical design and implementation of tools infrastructure

• Strong Operations background

• Full time Bachelor’s in science or Technology or Engineering is minimum, preference is Masters (M.S., MBA or MTech)

• Excellent written and oral English communication skills along with strong documentation skills

• Strong presentation and interpersonal skills and ability to present ideas in user friendly language

• Flexibility to work on weekends and different time zones, when required for pursuit deliverables, should listen and collaborate more etc.

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Should be willing to travel to perform the required functions

• Should be able to work in diverse team environment with flair for mentoring

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to [email protected] for investigation.