Solutions Consultant (6 months Project-based Contract)

Role Overview

We are seeking a Solutions Consultant for a 6-month project-based engagement. In this role, you will act as a key technical contact, working directly with clients and client technical teams to understand requirements, configure software solutions, and resolve technical issues. This is a non-developer support position ideal for someone with strong functional application experience, solid technical fundamentals in networking and access management, and excellent communication skills.

Key Responsibilities

• Client & Technical Communication: Confidently discuss broad technical concepts and project requirements with client stakeholders and client technical teams; investigate, troubleshoot, and resolve issues promptly.
• System Configuration: Configure, manage, and maintain software applications to meet user and operational requirements (no coding or software development required).
• Technical Interface: Engage in technical discussions around application workflows, access controls, data transfers, and basic network integration.
• Security & Privacy Oversight: Apply fundamental information security and data privacy principles across all client configurations and support interactions.

Requirements (Must-Have)

• Language Proficiency: Fluency in English and Cantonese (both written and spoken).

• Application Support Experience: Proven track record in operating, configuring, and supporting software applications for end-users.

• Technical Fundamentals: Sound functional understanding and ability to discuss concepts related to:

  • User Authentication & Identity: Single Sign-On (SSO), Entra ID / Active Directory.
  • Data Transfer & Files: CSV data structure, sFTP authentication, and secure data transfer protocols.
  • Network Principles: Basic networking protocols and data flow dynamics.

• Data Security & Privacy: Solid understanding of information security concepts, user access controls, and data protection best practices.

• Communication Skills: Strong interpersonal skills to translate technical topics clearly to both non-technical and technical audiences.

Preferred Qualifications (Nice-to-Have)

• Advanced Access & Authentication: In-depth technical knowledge or configuration experience with SSO, identity provider (IdP) integration, and authentication protocols.
• Network & Device Management: Practical experience setting up or configuring network devices (e.g., routers) and mobile devices.
• Process Mapping: Experience building process flowcharts and system diagrams using Microsoft Visio or similar workflow mapping tools.
• Mailroom Operations: Direct operational experience or familiarity with mailroom workflows and technology.

We offer attractive remuneration package to the successful candidate.  In addition, you will have an opportunity to work in a reputable company with excellent career exposure.  Interested parties, please click "APPLY NOW" to submit your application.

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