Solutions Consultant

Who you are

• Extensive hands-on indirect tax experience, with genuine depth in VAT/GST compliance
• Working knowledge of US Sales Tax obligations and multi-state nexus compliance
• Demonstrable experience with tax engine platforms, either configuring, implementing, or advising on solutions
• Technical fluency in discussing REST APIs, with a solid understanding of how data flows between systems
• Proven ability to lead structured discovery with senior stakeholders (Tax Directors, CFOs) and translate findings into a coherent solution design
• Background in a tax technology vendor or a Big 4 technology consulting practice
• Familiarity with returns and compliance workflows, not just determination
• Experience scoping or advising on integrations with major ERP platforms, particularly SAP, Oracle, or NetSuite, in an indirect tax context
• In-house tax technology experience at a large digital economy business (marketplace, fintech, SaaS)
• Experience operating in a pre-sales or solutions advisory capacity inside a high-growth B2B SaaS company
• You are comfortable driving in-person tax-focused customer technical workshop engagements
• You take pride in the quality of your written output: a well-structured scoping document or gap analysis is something you care about deeply
• You are value-driven; you enjoy the craft of helping customers solve genuinely hard problems
• You communicate with precision: you can simplify without dumbing down, and you know the difference. You are skilled at explaining complex topics to both technical and non-technical stakeholders

What the job involves

• As a Solutions Consultant ( Indirect Tax) at Fonoa, you will serve as the tax and technical authority throughout Fonoa’s enterprise sales process
• You will partner with our sales team to help the world's largest organizations understand how Fonoa solves their most complex indirect tax challenges, bridging the gap between a customer's tax, engineering, and finance teams and translating deep tax expertise into compelling, commercially relevant solutions
• Lead deep-discovery sessions to uncover indirect tax pain points, scoping how Fonoa integrates with ERPs, billing platforms, and CRMs
• Design and deliver tailored product demonstrations anchored in a customer's specific VAT/GST and sales tax obligations, including determination logic, tax rules configuration, and product applicability
• Scope how Fonoa's Tax Engine integrates with a customer's existing systems: ERPs (SAP, Oracle, NetSuite), billing platforms, AP/AR systems, and CRMs, producing clear integration playbooks and gap analyses
• Produce technical scoping documents, gap analyses, and integration playbooks that give customers and internal teams a clear path to deployment
• Champion the customer's voice internally, feeding real-world tax and integration requirements into the product roadmap through structured feedback loops with Product and Engineering
• Develop and maintain internal enablement assets, such as playbooks, objection-handling guides, and tax explainers, so that Account Executives can run more informed discovery independently
• Stay current on indirect tax regulatory developments and ensure Fonoa's go-to-market positioning reflects the evolving compliance landscape

Benefits

• Stake in the company: You'll have equity in Fonoa so when we win, you win.
• 25 days paid time off (PTO):Relax, recharge, and come back ready to conquer the (tax)w world.
• Team offsites: Departments and teams organize their own offsites throughout the year - to collaborate, strategize, and spend time together.
• Lunch on us: Bi-Weekly team lunches: Bond with colleagues in the office or virtually.
• Home office allowance: Want a more comfortable chair? Need a new monitor? Would you like to make your space more inspiring? Create the perfect setup at home.
• FUNoa: Once a year, we bring the entire company together for learning, bonding, and fun in a unique and inspiring location somewhere in the world.