Solutions Consultant

Who you are

• 3+ years in a customer-facing technical role: solutions consulting, pre-sales engineering, implementation, integrations or similar
• Real exposure to manufacturing or industrial operations, and how work gets done on the plant floor
• Experience designing or supporting API-based integrations, data workflows or automation
• Working knowledge of OT data sources such as SCADA, historians, PLCs or industrial gateways
• Ability to explain data flows to an operations manager and an IT lead in the same meeting, and adjust to each
• Experience running several evaluations at once while keeping every technical detail straight
• Hands-on with Ignition, Kepware, MQTT or OPC UA
• Experience with integration tools such as Workato, Boomi, Tray.io or Zapier, or ERP integrations (SAP, Oracle, Microsoft Dynamics)
• Background in condition-based or predictive maintenance

What the job involves

• This role sits on the Solutions Consulting team, working alongside Sales, Implementation and Product
• You will be the integration specialist for operational technology (OT): the person who shows plant and facility teams how MaintainX connects to the systems that run their machines, including our OT data connectors for Ignition,Kepware, and MQTT, and wireless vibration
• If a prospect's equipment data lives in a SCADA or historian layer, you are who the deal team calls
• You will own the technical story for every deal where a customer's machines, sensors and control systems need to connect to MaintainX
• Run OT discovery with operations and controls teams, then map their data sources to the right connector so scope is clear before the deal closes
• Demo the OT connectors live, using the prospect's own equipment and data so buyers see their plant in MaintainX, not a slide
• Scope integrations jointly with Implementation and Professional Services, so every integration is sold alongside the right services and goes live as promised
• Partner with Solutions Architects on custom OT work the pre-built connectors don't cover, and hand off a clear technical brief
• Log recurring integration requests as product feedback, so the connector roadmap follows what customers actually ask for
• You will work daily with Account Executives, Solutions Architects, Implementation, Product and R&D, and coach sellers on when to pull you in
• At six months, you are the first call on every OT conversation. At twelve, the connectors you've demoed are live at customers and your feedback has shaped what we build next
• This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers
• This role will also involve travel for customer on-sites

Benefits

• Flexible time off
• Competitive salary and equity opportunities
• Training and development investments
• Comprehensive healthcare coverage