Solutions Consultant - Infrastructure team

Customer Engagement:

• Engage with potential and existing customers to understand their business needs and technical requirements.
• Conduct detailed requirements analysis and gather information on customer environments.

Solution Design:

• Design and architect infrastructure solutions that address customer needs, including servers, storage, networking, cloud, and virtualization technologies.
• Develop technical proposals, including solution specifications, diagrams, and cost estimates.

Technical Presentations:

• Prepare and deliver compelling presentations and demonstrations of proposed solutions to customers.
• Articulate the technical benefits and competitive advantages of the proposed solutions.

Collaboration with Sales Team:

• Work closely with the sales team to align technical solutions with sales strategies and customer objectives.
• Assist in the preparation of sales proposals and respond to RFPs (Requests for Proposals) and RFQs (Requests for Quotations).

Product and Technology Expertise:

• Maintain up-to-date knowledge of industry trends, emerging technologies, and competitive offerings.
• Continuously update skills and certifications related to infrastructure solutions.

Proof of Concept (PoC) and Pilots:

• Develop and execute Proof of Concept (PoC) projects to demonstrate the feasibility and benefits of proposed solutions.
• Guide customers through pilot implementations to validate the solution’s effectiveness.

Technical Support:

• Provide technical support and guidance to customers during the pre-sales process.
• Address technical queries and objections raised by customers.

Documentation:

• Create detailed documentation of proposed solutions, including technical specifications, configurations, and deployment plans.
• Ensure all documentation is accurate and up-to-date.

Vendor and Partner Coordination:

• Collaborate with technology vendors and partners to obtain necessary information and resources for solution design.
• Leverage vendor relationships to enhance solution offerings and gain competitive advantage.

Feedback and Improvement:

• Collect feedback from customers and the sales team to improve solution offerings and pre-sales processes.
• Participate in post-sales debriefs to understand customer satisfaction and areas for improvement.