Solutions Engineer - Bugsnag

Job Summary

• Support enterprise customers as they adopt BugSnag to improve application stability and software quality.
• Partner with Sales to deliver technical demonstrations, proof of concepts, and customer evaluations.
• Build expertise in observability, troubleshooting, and customer-facing solution engineering while growing your technical career.

Product Introduction

• BugSnag helps engineering teams proactively monitor application stability by identifying, prioritizing, and resolving software errors across web, mobile, and backend applications.

About the Role

• Partner with Account Executives to support technical discovery and customer evaluations.
• Deliver product demonstrations and assist with proof of concepts.
• Work with customers to understand application monitoring and stability challenges.
• Provide technical guidance on integrating BugSnag into modern development workflows.
• Collaborate with Product, Engineering, and Customer Success to share customer feedback.
• Continuously expand your knowledge of observability, cloud technologies, and modern software development.

We are looking for you if you have

• 2+ years of experience in Solutions Engineering, Technical Support, Software Engineering, QA, or a customer-facing technical role.
• Knowledge of software development fundamentals and debugging techniques.
• Experience with APIs, JavaScript, Java, .NET, Python, mobile development, or similar technologies.
• Strong communication and customer-facing skills.
• A curious mindset with a passion for learning new technologies.
• Ability to collaborate effectively across Sales, Product, and Engineering.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.