Solutions Engineer

ABOUT GLOBALSIGN

Established in 1996, GlobalSign is the leading provider of trusted identity and security solutions enabling businesses, large enterprises, cloud service providers and IoT innovators around the world to secure online communications, manage millions of verified digital identities and automate digital signing, authentication, and encryption. Its high-scale PKI solutions support the billions of services, devices, people, and things comprising the Internet of Everything (IoE). The company has offices in the Americas, Europe, and Asia.

GMO GlobalSign Certificate Services Private Limited has also been certified as Great Place to Work since the year July 2022. This is another step for us on our journey of building a High-Trust and High-Performance Culture. GlobalSign India also has fared much better than Top 75 Great midsized companies.

JOB RESPONSIBILITIES

• Assist new and existing customers with technical consulting during pre-sales and implementation phases.
• To be responsible for successful planning and implementation when deals become projects.
• Third-level technical support for complex cases requiring customer consultation Participation in customer pre-studies, demonstrations, and proof-of-concept projects
• Training of Sales and Integration Partners (SIs) and customers in Product Installation, Configuration and Operations.
• Co-operation with GlobalSign Group level Product Management, R&D team, and Sales team

Pre-Sales Engagement:

• Partner with Account Managers to qualify opportunities and define technical requirements.
• Deliver advanced technical presentations, demos, and workshops to enterprise customers.
• Solution Architecture:
• Design PKI solutions for large-scale deployments, including integration with Active Directory, HSMs, IoT, and cloud environments.
• Provide guidance on compliance and cryptographic best practices.
• Technical Leadership:
• Lead Proof-of-Concepts (POCs) and pilot implementations.
• Troubleshoot complex technical issues during evaluation and deployment phases.
• Customer Advocacy:
• Act as a technical liaison between customers and internal product teams.
• Gather feedback to influence product roadmap and enhancements.
• Enablement & Training:
• Conduct technical enablement sessions for partners and internal teams.
• Stay updated on PKI standards, cryptographic algorithms, and emerging security trends.

SECURITY RESPONSIBILITIES

At GlobalSign we believe that security is the responsibility of every employee. We therefore expect the employee to minimize risk by reducing and preventing the impact of information security threats to GlobalSign, to protect against loss of confidentiality, integrity, and availability. All GlobalSign employees are held responsible for maintaining the required level of information security within the scope of their job function.

The GlobalSign information security framework clearly defines and documents these responsibilities, as well as responsibilities for individual information assets and security processes.

At a minimum, the responsibilities include:

• Using information assets for authorized purposes only.
• Understanding the security classification of information assets and using the information assets accordingly.
• Not disclosing or releasing direct or indirect information assets to any third-party without appropriate authorized management approval.
• Protecting information assets placed in the care of users from misuse, disclosure, theft, and destruction, whether it is by accident or deliberate means.

GlobalSign employees will be required to sign the Acceptable Use Policy that stipulates their responsibilities in terms of information security at the start of their employment and at any time these are updated.

JOB REQUIREMENTS:

• 2-4 years of experience in security domain.
• Deep understanding of PKI concepts : Certificate Authorities (CA), Registration Authorities (RA), CRL, OCSP. TLS/SSL, digital signatures, encryption, and key management.
• Hands-on experience with CLM vendors
• Familiarity with Hardware Security Modules (HSMs) and cloud PKI solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Windows - AD, IIS, MSCA, Azure, Azure AD, Office365, and experience of integration with MSCA, AD, IIS with any DB is plus.
• Linux - Apache, Nginx, Tomcat
• Database At least one of MS SQL, MySQL, Maria DB, MongoDB
• Network Internet/Intranet tools, appliances, and their features
• Able to evaluate customer requirements, both technical and non-technical, and select, present and demonstrate a corresponding solution.
• Strong Interpersonal Skills and Capability to discuss with Customers Across many Organizational Level.
• (From developers to C-level stakeholders)

PREVIOUS EXPERIENCE

• 2-4 years of Sales Engineer/Consulting Engineer
• Development/Operation experience is plus
• Systems engineer in systems integration industry is plus
• Cybersecurity and HSM industry experience is plus.

BENEFITS

• Be a part of Japanese MNC operating and scaling up well in India since years.
• Work with one of the Great Places to Work among top 75 mid-sized companies.
• Meaningful and rewarding work that is performed with integrity.
• A culture of learning in collaboration with great young colleagues and leaders.
• A unique career journey shaped by your talent and curiosity.
• Support and trust to thrive in your career and life.
• Get Insurance against your and immediate familys health.
• Get Flexible Working Hours environment.
• Vaccinate yourself by reimbursing the cost.
• Make Fun & Friends at Office, Go for outings and yearly off-sites.