Solutions Engineer

• Following the rapidly continued growth of our customer base, Darktrace are looking to add to our team of Solutions Engineers. These fast-paced, technical and customer facing roles support our sales teams in ensuring customer needs are met
• You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products
• These roles offer accelerated career development and numerous opportunities for personal advancement. You’ll be provided with extensive training and support and you build upon your existing skills in this role
• You’ll be the go-to technical point of contact between clients, partners and internal teams here at Darktrace, providing your passion and expertise on our cutting edge cyber security solutions to become a trusted advisor to our clients
• Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also be
• Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements,
• Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives,
• Designing and building custom client integrations and defining solution architectures

Benefits

• Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme
• 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service
• Additional birthday day off
• Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution
• Optional BUPA private medical insurance for you and your immediate family
• Life assurance with a benefit of 4x your annual basic salary
• Employee Assistance Programme offering both on-line and telephone support and resources to you and your family
• Cycle to work scheme- The ability to build long lasting business relationships
• The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines,
• We welcome applications from candidates that come from a technical background with existing sales engineer experience in pre-sales/post-sales engagements
• Excellent interpersonal skills (written and verbally) and the ability to share complex technical information in a compelling way,
• Ideally you’ll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM as well as knowledge of TCP/IP and common networking protocols). You’ll also likely have: