Solutions Engineer

• We’re looking for an experienced Solutions Engineer who thrives on educating, problem-solving, and building relationships with developers at industry leading companies
• In this role, you will be responsible for understanding the needs of our customers, communicating solution designs, and leading technical evaluations
• Throughout that path, you’ll be serving as the auth subject matter expert with our customer’s engineering team to drive a smooth and speedy evaluation
• A collaborative environment, working with prospective customers and internal teams to push our product forward
• Serving as a confident technical resource and voice for our customers
• Learning — our product suite and problem space is continually evolving, and staying on top of those changes is critical to success
• Building strong relationships with prospective customers to ensure a successful evaluation
• Lead technical customer conversations to identify, qualify and address customers’ authentication use cases, requirements and constraints
• Collaborate with the sales team to demonstrate the business and technical value of Stytch
• Lead technical demos and POCs of Stytch’s authentication platform
• Codify learnings from customer deployments into repeatable implementation methodologies and playbooks
• Develop technical domain expertise of authentication and authorization concepts and policies such as SAML, OIDC, and OAuth
• Partner with our Product organization to help shape our roadmap based on prospect and customer feedback, challenges and growth drivers

Benefits

• Medical, dental, vision, & life insurance - Did we miss anything? Your health matters, more than anything else
• Parental leave - There’s more than one way to be a parent. That’s why we offer 12-16 weeks paid parental leave, whether birthing, adopting, or fostering
• Unlimited PTO - With a 3 week minimum, and at least one full week taken off per year
• Lunches & dinner in-office - Because clever brains need feeding
• Commuter benefits in SF & NYC - We’ll help you get from A > B when traveling to our offices
• And then some - Recurring wellness, professional development, music streaming + WFH + office supply stipends, company offsites, and regular hackweeks. Phew!- Grit — tenacity, curiosity, and drive to find the solution that works for customers and collaborate closely with engineering and product to give feedback and push for new features when needed
• Enthusiasm to work in a high-growth environment and to help build processes and tools as needed
• Ability to read and write code – our product and customers are highly technical and we often share example apps and code snippets to help them understand our product
• Familiarity with modern web services and APIs. Experience with authentication protocols (SAML/OAuth), MFA, IdP is a bonus
• Demonstrated ability to communicate credibly and effectively at all levels; everyone from a CTO to a software engineer