Solutions Engineer

Who you are

• 3-8+ years of prior experience leading presentations, collecting requirements, developing solution architectures, and teaching prospective users or project teams how to use software similar to Redpanda
• Comfortable developing/prototyping solutions in many different languages (e.g., Java, Python, Go, and Javascript)
• Passion for working on complex technical problems and have a strong understanding of modern infrastructure and streaming technologies (Kafka ecosystem preferred)
• Strong ability to build relationships with our partners, customers, and open-source users
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience
• Flexibility to travel to meet customers, attend events or conferences or wherever the work takes you
• Comfortable with Linux and Kubernetes
• Proficient with one or more of the following cloud providers: AWS, GCP and Azure

What the job involves

• Come and join our rapidly growing Solutions Engineer team! As a Solutions Engineer, you will help qualify and close opportunities with customers and partners and provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations
• Work alongside the sales team to introduce Redpanda to our potential customers
• Lead product and solution briefings, build proof-of-concepts (POC), run live product demos, and prototype Redpanda integrations
• Partner with Redpanda product management, engineering and support teams to solve customer challenges and improve customer experience
• Identify and address customers' key technical objections and develop the strategies to address those blockers to adoption

Benefits

• Remote first: We’re a remote-first company that puts humans first. We advocate for working wherever you're most productive
• Comprehensive healthcare: We’ve got you covered with a mix of plans ranging from fully-paid medical, dental and vision, to premium coverage
• 401(k) matching: Our 401(k) plans let you save for your future. And for our US and UK employees — we match
• Unlimited PTO: Take time to relax and recharge. Option to select region-specific holidays. Our vacation policy puts you in control
• Home office & education reimbursement: $1,000 to gear-up your home office, $50 towards each wifi bill, $500 to invest in your learning and development annually
• Redpanda swag: Hands down the coolest swag in our industry! Your family will steal it. Guaranteed