Solutions Engineer

Who you are

• Proficiency in one or more programming languages such as JavaScript, Python, or Java
• Understanding of RESTful APIs, SDKs, and third-party integrations
• Familiarity with basic debugging, troubleshooting, and performance optimization techniques
• Experience in debugging and troubleshooting more complex systems, providing reliable solutions to technical issues
• Ability to work effectively with cross-functional teams to deliver scoped technical solutions
• Strong analytical thinking with the ability to break down technical challenges into actionable steps
• Strong written and verbal communication skills to document processes and explain technical solutions
• Bachelor's Degree in a relevant technical field such as computer science or equivalent years of practical work experience
• 2+ years of post-Bachelor’s software development experience; or Master’s degree in a technical field + 1+ year of post-grad software development experience; or PhD in a relevant technical field
• Advanced degree in computer science, engineering, or a related technical field
• Experience working in the ad tech industry or with advertising platforms, including familiarity with programmatic advertising, Marketing APIs, or ad measurement tools
• Familiarity with large SaaS, PaaS, or cloud platforms, and experience building applications for third-party integrations
• Proven experience collaborating with cross-functional stakeholders to define business requirements and influence product roadmaps
• Knowledge of open-source technologies and modern software development frameworks

What the job involves

• Develop, scale, and optimize Snap’s tools and solutions to solve more complex partner needs, ensuring alignment with business goals
• Collaborate with internal teams (e.g., Product, Engineering, and Sales) to design and deliver technical solutions that drive partner success
• Build and improve end-to-end systems and launch-plan strategies, ensuring technical and business requirements are met
• Troubleshoot and resolve technical challenges during partner integrations, working independently to solve issues at scale
• Write clean, high-quality code for APIs, SDKs, and partner-facing tools, enhancing reliability and scalability
• Identify and surface actionable insights from metrics on product usage to improve adoption and deliver new solutions for partner needs

Benefits

• Up to 28 weeks of parental leave and return-to-work program
• Adoption, surrogacy, infertility, and fertility preservation benefits
• Backup child care coverage, center-based care support, & caregiver assistance
• Dependent Daycare Flexible Spending Account
• Short-term disability, long-term disability, basic life insurance, and AD&D insurance
• Services to support your path to parenthood & beyond - fertility support & family planning via Carrot, SNOO, Hinge Health
• Lactation rooms (based on office location) and breastmilk shipping coverage
• For Snap, employees taking care of loved ones with complex, chronic, or ongoing care needs (i.e. parent with Dementia, spouse with Cancer, child with Autism), your family can save time, money, & stress with Wellthy
• Comprehensive medical coverage, including PPO, HDHP with HSA, and HMO options
• Dental coverage, including orthodontia benefits
• Vision coverage, including frame and contact allowance and LASIK benefits
• Free membership to One Medical for primary and urgent healthcare services
• Business Travel Insurance
• Gym perks and discounts
• Team fitness classes and races
• Sports leagues
• Cooking and nutritional workshops
• Well-being reimbursement
• Unlimited access to virtual physical therapy with Anthem
• 15 sessions per year of mental health for you + dependents through Lyra
• Generous time off and leave programs. In the US, this includes the following:
• Up to 3 weeks (120 hours) of vacation time and 1 floating holiday for non-exempt team members
• 12 paid holidays per year
• 15 sick and safe days per year
• Meditation and yoga classes
• Speaker series, classes, and subscriptions to educational programs
• Social gatherings, team outings, and volunteering programs
• Snap Inc. provides a 401(k) plan that allows you to save on a pre-tax, Roth, and after-tax basis for your retirement (yes, we even have the Mega backdoor option!) Snap will also match 100% up to 3% of your contribution and then 50% on your 4th and 5th%
• Flexible Spending Accounts for healthcare, daycare and commuter
• Health Savings Account with employer contributions
• Rocket Lawyer memberships
• Financial education programs
• Snap exclusive discounts and perks
• Compensation packages that let you share in Snap’s long-term success!