Solutions Engineer

We’re looking for a Solution Engineer to lead the technical design of integrated automation systems for our customers. This role combines broad intralogistics knowledge with system thinking and customer-centric design. You will create holistic solutions that combine inhouse/partner’s AGVs with third-party systems (racking, conveyors, AMRs, etc.) to meet customer requirements. This is not a one-product fit-all role—we’re looking for someone who designs the right solution , not just sells what we make. The role will also support regional projects, including projects in Vietnam and Malaysia, as required.

Key Responsibilities:

• Design end-to-end technical solutions tailored to customer facilities, combining inhouse/partner’s AGVs with third-party technologies.
• Lead technical discovery and solution workshops with customers.
• Evaluate customer operations, workflows, and constraints to propose optimal automation setups.
• Build system architecture, layout plans, data flows, and integration frameworks.
• Identify and work with third-party vendors (e.g. racking, AMR, conveyor, etc..) to deliver a unified solution.
• Support the sales team with technical proposals, costings, and customer presentations.
• Collaborate with solution delivery team and project teams for implementation alignment.
• Support regional projects, including in Vietnam and Malaysia, and work with local and regional stakeholders as needed.
• Stay current on traditional and emerging intralogistics technologies to inform solution design.

Requirements:

• 5+ years’ experience in solution design, systems integration, or automation consulting.
• Deep understanding of intralogistics systems—racking, conveyors, mobile robots, WMS/WCS systems, etc.
• Experience with automation layout planning, material flow design, and system architecture.
• Familiar with industrial communication protocols, APIs, and integration between software platforms.
• Strong communication and stakeholder management skills, both internal and external.
• Willingness to travel overseas when required to support regional projects and customer needs.

Technical Skills Required:

• Knowledge on cloud platforms like AWS, Azure, or Google Cloud.
• Knowledge of cybersecurity principles and practices.
• Familiarity with emerging technologies such as AI, IoT, and machine learning.
• Experience with facilities network architecture and design as well as IT security management, a plus
• Experience with AGV/AMR systems, PLCs, SCADA, or ROS.

Bonus if you have:

• Background in logistics operations, warehouse automation, or manufacturing systems.
• CAD or layout planning tools (AutoCAD, SketchUp, etc.)
• Exposure to large-scale automation rollouts or retrofit projects.

KPI

• Solution win rate.
• Proposal turnaround time.
• Solution accuracy / feasibility.
• Customer requirement coverage.
• Design-to-delivery handover quality.