Solutions Engineer

Who you are

• Experience in technical support and integrations at an AdTech company
• Working knowledge of web technologies and at least one programming language — JavaScript, Python, PHP, or mobile equivalents
• Confidence querying and analysing data using MySQL, MS-SQL, or equivalent tools to diagnose and resolve integration issues
• A solid understanding of programmatic advertising, including campaign trafficking and pixel implementation
• Experience managing publisher-facing relationships or portfolios
• Familiarity with supply-side or marketplace dynamics in programmatic
• Hands-on experience with SDK and app integration support, including familiarity with oRTB, VAST, and web tag workflows

What the job involves

• You join LoopMe's global Marketplace team in London, sitting at the intersection of technical delivery and commercial performance. You own publisher integrations end to end from onboarding through to live deployment while ensuring our Business Development and Account Management leads have the tooling, insights, and technical support they need to operate at their best
• This role reports to the Support Manager, Americas
• Own assigned publisher portfolios and lead the end-to-end integration process across SDK, oRTB, VAST, and web tag implementations
• Lead all technical communication with key client accounts throughout the integration lifecycle, ensuring a seamless publisher experience
• Troubleshoot and resolve integration challenges, liaising directly with third-party providers to maintain smooth operations and minimise disruption
• Partner with Product, Supply, and Data Science teams to identify friction points and drive continuous improvement in integration processes and tooling
• Use SQL and data tooling to surface insights that support commercial team performance and inform technical decision-making
• Manage day-to-day client service across assigned publisher accounts, maintaining strong relationships and clear communication throughout

Benefits

• Paid Annual Leave and Bank Holidays
• Competitive holiday allowance
• Competitive stock options
• Paid phone bill
• Flexible working hours
• Pension contribution
• Paid Parental Leave - 20 weeks maternity & 4 weeks paternity leave
• Season Ticket Loan
• Travel benefits
• Cycle to work scheme
• Gym Discount & Free Yoga
• Breakfast & great selection of refreshments
• Great company equipment MacBooks for employees
• MacBooks for employees
• Career and performance management
• Social events and culture club
• Medical & Dental benefits for US & APAC