Solutions Engineer

Who you are

• 3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
• 2+ years of experience in risk advisory or assurance is a must
• Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
• Intrinsically motivated to exceed goals, you don’t get intimidated, but rather get excited by ambitious goals
• Undeniable executive presence with acute attention to what to say, and perhaps more importantly, how to say it. You have excellent speaking and presentation skills and a unique savviness for networking in complex business situations
• Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)
• You are a team player, and you are mission-first. You’re joining a hard-working team that trusts each other deeply. We won’t compromise on this
• Preferred: Industry knowledge of assurance and advisory services, preferably with exposure to cybersecurity or regulatory standards

What the job involves

• The Fieldguide Solutions Engineer is the primary solution lead with customers and prospects in all markets
• Our customers are some of the nation’s top enterprise firms and the product they select will be rapidly adopted by practitioners, and will have lasting impacts to their growing organization.
• Fieldguide’s business growth relies heavily on acquisition of new customers in all markets, and hence this is a highly visible pre-sales role
• As a Fieldguide platform expert, you will facilitate product demonstrations, convey our value proposition, and advise customers on industry best practices
• The Solutions Engineer partners closely with Account Executives on all enterprise level custom
• This role crafts impactful customer engagements that drive a high volume of adoption in a fast-paced environment
• Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
• Build credibility with technical champion at the prospect company
• Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
• Increase sales velocity and contribute to closing deals
• Participate and contribute to the enterprise sales process, product, or best practices initiatives
• Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
• Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
• Successfully manage customer questions and objections and resolve concerns
• Partner with Customer Success to enable complex onboarding of enterprise customers
• Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
• Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
• Ensure that the roadmap is clear to customers as required to influence buying decisions
• Provide leadership by creating content and trainings for key areas
• Work with the extended team to ensure that they are successful and learn from your expertise
• Embody Fieldguide’s core leadership principles and cultural values

Benefits

• Health
• Dental
• PTO