Solutions Engineer

Who you are

• Prior experience in a quota-carrying or technical sales role (AE, SE, or hybrid) with ownership of the pre-sale cycle — not just post-sale implementation
• A sales-first instinct: you treat trials like pipeline, obsess over win rates, and know how to build urgency without manufactured pressure
• The ability to command a room of senior stakeholders — CRO, CTO, VP of Sales — and run a business review without an AE as a safety net
• Enough technical curiosity to figure it out — you don't need to write the API call today, but you need the logical instinct to understand how systems connect and the drive to fill gaps independently
• Strong discovery orientation: you ask "why is that a requirement?" before you answer it, and you build a POV before you prescribe a solution
• A bias toward action — you iterate toward great rather than waiting for perfect, and you're comfortable owning ambiguous, undocumented, broken work
• Familiarity with enterprise sales methodology (MEDDIC/MEDDPICC or equivalent) is a strong plus
• If you're a seller who thinks like an engineer — or an engineer who's found their competitive edge in the deal — this is built for you

What the job involves

• Nooks is the Agent Workspace for Sales — where reps and AI agents don't just execute tasks, they decide next moves, with intelligence that compounds over time
• We're growing fast (4x YoY since Series B), our customers spend 4+ hours a day inside Nooks, and the SE function is one of the highest-leverage bets in the business: SE-supported deals close at nearly 6x the rate of unsupported ones
• This role is not a demo jockey
• You are the AE's partner in the trenches — owning the technical win, shaping trial strategy, and sitting at the intersection of sales, product, and customer
• You'll inherit a function that's already outperforming its targets and help raise the bar further
• Own the full technical sales lifecycle across a portfolio of concurrent deals — from discovery to demo, from kickoff through close — with a clear mandate to drive each to a decision
• Run discovery that gets underneath feature requests to uncover real business pain, then build a technical narrative that ties directly to executive-level outcomes
• Serve as the primary technical point of contact for prospects during the trial: managing health scores, flagging risks early, and executing intervention plays before they become deal threats
• Partner closely with AEs on deal strategy — not just answering technical questions but shaping how and when we bring Nooks to the table
• Feed a direct line between the field and product, translating patterns across your trial portfolio into actionable signal for the roadmap
• Contribute to the SE playbook — identifying process bottlenecks, building automation where it creates leverage, and helping codify what "great" looks like for the team

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.