Solutions Engineer

Who you are

• Background in pre-sales/solutions engineering in cybersecurity or SaaS with a track record of supporting net-new business
• Strong knowledge of networking, cloud (AWS/Azure/GCP), and security architectures
• Experience with SOC tools (SIEM, SOAR, EDR/XDR) and hybrid environments
• Ability to design solutions, run demos/PoCs, and influence diverse stakeholders
• Strong communication, consultative selling, and business acumen
• Fundamental understanding of AI technologies (LLM, ML, NLP)
• Bachelor’s degree or higher preferred (or equivalent experience)
• Relevant Cloud, Security, and/or AI certifications are a plus
• Operates with urgency, ownership, and a bias for execution

What the job involves

• As a Solutions Engineer on the Acquisition Team, you will partner with Account Executives to drive net-new business and lead the technical sales process from discovery through evaluation, solution design, and business justification
• In this customer-facing pre-sales role, you will serve as a trusted advisor, uncovering customer challenges, align Darktrace’s AI-powered platform to their needs, and demonstrate measurable security and business outcomes
• Through technical discovery, solution architecture, and value-driven storytelling, you will translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments
• Lead all technical aspects of new business deals from discovery to close, owning momentum and progression at each stage
• Build early credibility with Security, IT, and Cloud stakeholders
• Drive technical win strategy and guide solution validation
• Align solutions to SOC workflows (triage, investigation, response)
• Lead structured discovery aligned to MEDDPICC, identifying pain, impact, and urgency
• Translate requirements into solution designs aligned to ROI and business outcomes
• Architect scalable solutions across Darktrace’s platform (Network, Email, Cloud, Identity, Endpoint, ASM, PEM, IRR)
• Advise on deployments, integrations (SIEM, SOAR, EDR), and visibility (SPAN/TAP, APIs)
• Clearly communicate trade-offs (performance, cost, coverage)
• Ensure solution design supports fast deployment and meaningful evaluation outcomes
• Deliver high-impact demos and technical storytelling to SOC teams, leaders, and executives
• Translate complex cybersecurity concepts into clear, outcome-driven narratives for both technical and executive audiences
• Handle objections and position against competitors
• Partner with AEs to qualify opportunities, mitigate risks, and progress pipeline
• Collaborate with Sales, Product, Engineering, and Customer Success to resolve blockers and accelerate deals
• Share market feedback to improve product and go-to-market strategy

Benefits

• 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service
• Additional birthday day off
• Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution
• Optional BUPA private medical insurance for you and your immediate family
• Life assurance with a benefit of 4x your annual basic salary
• Employee Assistance Programme offering both on-line and telephone support and resources to you and your family
• Cycle to work scheme
• Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme