Solutions Engineer (EMEA)

• As our first Solutions Engineer in EMEA, you’ll partner with the founding EMEA GTM team to build the territory and establish how we win technically in the region
• You’ll own technical discovery, demos, and trial strategy while building the processes, tools, and customer experiences that make the motion repeatable
• You’ll have an established global SE foundation to build on, alongside substantial ownership of what needs to work differently in EMEA
• That means adapting our playbook to regional buying processes, creating new approaches where needed, and turning early customer learning into a stronger sales motion
• We’re looking for someone who enjoys both winning deals and building the systems behind them
• If you’re a seller who thinks like an engineer, or an engineer who’s found their competitive edge in the deal, this is built for you
• Own the technical win across EMEA: Lead the full technical sales lifecycle across concurrent opportunities, from discovery and demo through trial and close, with a clear mandate to drive each to a decision
• Build the territory with the founding EMEA GTM team: Partner with AEs and regional leadership on account strategy, customer engagement, and the technical approach needed to create and win early opportunities
• Create an EMEA-specific SE motion: Adapt and build discovery frameworks, demo narratives, trial plans, success criteria, and handoffs that reflect regional customer needs and buying processes
• Connect technical discovery to business outcomes: Get underneath feature requests to uncover real business pain, then build a solution narrative tied to executive priorities and measurable value
• Lead prospect trials: Serve as the primary technical contact, establish clear evaluation plans, monitor trial health, flag risks early, and intervene before issues threaten the deal
• Navigate complex evaluations: Coordinate with internal experts on integrations, security, data handling, and procurement requirements, keeping customers aligned on a credible path forward
• Build the regional operating foundation: Create reusable assets, document what works, and introduce automation that helps a small team cover more opportunities effectively
• Connect the EMEA field to Product: Translate recurring customer needs, competitive insights, and trial patterns into actionable feedback for Product and the global SE team
• Help shape future SE growth in EMEA: Codify the regional playbook and contribute to onboarding and developing future teammates as the business grows

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.- Early regional expansion or founding-team experience is a strong plus, as is familiarity with MEDDIC, MEDDPICC, or an equivalent enterprise sales methodology
• The judgment to prioritize across active deals and foundational work, knowing when to solve something yourself and when to involve global partners
• A builder’s mindset: you can create a process, test it in live deals, and improve it without waiting for a complete playbook
• Experience supporting EMEA customers and navigating regional buying processes, stakeholder dynamics, and technical evaluations
• The ability to engage senior stakeholders, including CROs, CTOs, and VPs of Sales, and lead discovery or a business review independently
• Strong discovery skills: you ask “why is that a requirement?” before answering it and develop a point of view before prescribing a solution
• Prior experience in a quota-carrying or technical sales role, such as AE, SE, or hybrid, with ownership of the pre-sale cycle
• A sales-first instinct: you treat trials like pipeline, care deeply about win rates, and build urgency around real customer priorities
• A bias toward action and comfort owning ambiguous, undocumented work as the first SE in a new region
• Technical curiosity and sound reasoning: you understand how systems connect, investigate unfamiliar requirements, and close knowledge gaps independently