Solutions Engineer - Portfolio - Lux

Meet the Team

We are Cisco Sales. We sell solutions and products that make our customers successful. Our focus as trusted advisors is to find, understand and solve their most critical challenges and help them harness new market opportunities by translating those into technical solutions. We work closely with our customers, partners and the extended Cisco Sales team to drive adoption and business outcomes. You will join the Cisco Solutions Engineering team working within our BeNeLux region with a specific focus to cover Luxembourg and Wallonia.

Our team thrives on collaboration and innovation. We move fast, learn continuously, and support each other to deliver results that matter.

Together we are driving Cisco's strategy: come and define it with us.

Your Impact

As an Account Solutions Engineer, you will focus on understanding customers' business drivers, goals and challenges and translate them into a differentiating improved technical architectural roadmap based upon Cisco's groundbreaking solutions. You will bridge the gap between customer needs and Cisco's technology solutions by co-designing, and optimizing solutions that drive customer success and business outcomes.

• Build and maintain strategic relationships with customers. Act as a trusted advisor to customers, helping them achieve their goals by sharing technical knowledge and guiding them throughout the solution lifecycle.
• Drive customer technology transitions and influence solution architectures.
• Lead solution design across multiple technology domains, connecting customer business requirements to technical architectures that drive measurable outcomes.
• Participate in presales activities including RFI/RFP responses, reviewing and creating proposals, and positioning Cisco's value in outcome-based solutions.
• Understand customer markets and industries to identify growth opportunities, risks, and mitigation plans.
• Advocate for current and emerging technology solutions relevant to customer success.
• Collaborate across the full solution lifecycle: partner with account managers, sales specialists, and channel partners to shape winning opportunities; contribute to translating technical designs into successful implementations by working with Customer Success, Professional Services, and partners.

Minimum qualifications

• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• Experience in a customer-facing technical role (Solutions Engineer, Presales Engineer, Solutions Architect, Network Consultant, or similar), including direct ownership of technical discovery, solution design, and proposal development for enterprise or commercial accounts.
• Demonstrated design-level expertise in at least two of the following domains: Enterprise Networking (routing/switching, SD-WAN, wireless), Network Security (firewalls, SASE/SSE, zero trust, NAC), Data Center (compute, storage networking, virtualization), Collaboration, or Observability/Assurance.
• Validated experience designing end-to-end architectures that span multiple technology domains and translating them into business outcomes (e.g., TCO, risk reduction, operational efficiency) for C-level and technical audiences.
• Experience contributing to or leading the technical side of the sales cycle: RFI/RFP responses, bills of materials, proof-of-concept design, and competitive positioning.
• Proficiency in written and spoken English and French. Dutch is a plus.

Preferred qualifications

• Experience in presales and solution design.
• Ability to handle sophisticated projects and customer relationships.
• A great teammate who loves to collaborate with sales and technical colleagues.
• Problem-solving and critical thinking.
• Excellent interpersonal and communication skills.
• Track record of staying current with emerging technologies and industry trends relevant to enterprise infrastructure.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.