Solutions Engineering Manager

The Sales Engineering manager will be responsible for leading and managing the Sales Engineering and activities for the region with accountability for company-wide strategies and results. They will interface with all levels within the company, including sales, operations, procurement, and leadership team. This individual will report directly to the director of Engineering and champions their vision internally and externally.

Responsibilities

• Lead, coach, and mentor a team of Solution Engineers (SEs).
• Drive pre-sales engineering support and ongoing training for multi-location sales teams.
• Guide sales on solution design, delivery approach, and operational alignment.
• Maximize revenue through effective technical engagement across opportunities.
• Build SE capability via hiring, cross-training, retention, and skill development.
• Collaborate with vendors/product teams on enhancements and emerging technologies.
• Present technical solutions for high-value opportunities.
• Ensure efficient SE workload management with timely responses to stakeholders.
• Partner with sales leadership to improve forecast accuracy and prioritize deals.
• Remove operational bottlenecks to enhance SE productivity in opportunity development.
• Support continuous improvement across people, processes, and tools.

Requirements

• Bachelor’s Degree in Business required or equivalent experience

• 10+ years previous business-to-business experience in one or more of the following areas with a documented track record of success: Account Manager, Complex and Consultative Sales Environment

• Solution selling experience in the IT Infra services ( Enterprise Network / Datacenter /Cabling ) is a must

• Excellent objection handling and negotiating abilities

• Strong collaboration skills and ability to work alongside multiple team members

• Strong time-management and organization skills

• Ability to multi-task and manage multiple streams of work simultaneously

• Ability to effectively communicate with internal stakeholders

• Highly resourceful when need to overcome barriers and objections