Solutions Manager

Responsibilities The Solution Manager is responsible for driving business development, owning the end-to-end sales cycle, and ensuring the creation and delivery of effective banking solutions for partners.

Business Development & Client Management

• Identify, qualify, and prioritize potential partners/clients across various market segments.
• Lead outreach, discovery calls, and initial sales, converting leads from various channels (networking, cold calling, email campaigns, industry events) into active business relationships.
• Cultivate strong relationships with clients, partners, and stakeholders to foster long-term business partnerships.
• Manage existing onboarded clients to cross-sell additional products and identify new services they may require.

Solution Strategy & Design

• Deeply understand partners’ and segments’ financial automation needs, execution pain points, process gaps, and compliance constraints to identify solution opportunities.
• Translate business and client requirements into clear solution scopes and communicate these to the Product team, ensuring alignment with technical capabilities and product direction.
• Coordinate closely with Product and Development teams by facilitating discussions, providing context, and ensuring requirements are well understood for product design and development.
• Monitor the progress of solution delivery, aligning teams, tracking timelines, and ensuring that requirements and quality standards are met throughout implementation.
• Conduct market and industry research to analyze trends, customer needs, competitor offerings, and regulatory developments that inform solution design.
• Identify the operational requirements, resource needs, external partnerships, regulatory considerations, cost implications, and risks associated with building and operating the solution.
• Design commercial and pricing models that reflect the solution’s value, cover underlying costs, and align with market expectations.

Sales, Negotiation & Implementation

• Develop compelling pitches and present tailored solutions and business proposals to prospective clients, clearly positioning Netbank's value proposition.
• Participate in sales meetings and negotiations to close deals and secure contracts.
• Negotiate commercials and secure internal approvals for non-standard pricing.
• Manage a highly professional and rapid sales and on-boarding process, keeping partners fully informed throughout implementation.
• Work with internal teams (tech, legal, compliance) to prepare proposals, pricing, and implementation pathways.
• Oversee the implementation of the solution and ensure a smooth handover of new partners to the onboarding and implementation teams.

Performance & Growth

• Define the go-to-market strategy and develop sales material.
• Collaborate with the management team to develop and implement business development strategies that align with the company's growth objectives.
• Gather feedback from users and provide market insights to improve existing offerings or create new products.
• Monitor and validate the profitability, traction, and performance of the solution.