Sommelier (Docent Steak)

Responsibilities :

• Assist guests with wine, and champagne selection, consider their taste and budget when guiding them through the menu
• Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing
• Explain how our wines, or champagne menu compliments the items on our food and dessert menu
• Ensure all wines are presented and served correctly and all pouring techniques are adhered to as specified by company standards
• Inform and explain alternative wine selections to guests should their choice be unavailable
• Provide engaged, friendly, and attentive customer service to all guests
• Perform all other duties as instructed by management

Requirements :

• Experience as a Sommelier in an upscale, high-volume restaurant
• CMS or WSET certifications preferred or equivalent from another accredited wine institution
• Extensive knowledge of wine and wine service techniques
• Availability to work nights, weekends & holidays
• Positive attitude
• A “guest-first” mindset and passion for providing exemplary guest service
• Strong attention to detail and sense of urgency
• Ability to take direction and to communicate effectively