Sorting Lead

Sorting Lead Job Description

About SpeedX

Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business.

In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down.

Position Summary

The Sorting Lead is a working leader responsible for directing daily sortation operations, supervising a team of sorters, coordinating workflow, ensuring quality standards, and achieving productivity targets. This position serves as the primary point of contact for floor operations and partners with Operations, Transportation, Quality, and HR teams to ensure safe, efficient, and compliant processing of packages and materials. The role requires strong leadership, performance management, analytical skills, and the ability to drive continuous improvement.

Key Responsibilities

· Oversee daily sorting and processing operations for assigned shift.

· Manage staffing levels, work assignments, and labor utilization.

· Monitor productivity, sort accuracy, throughput, and service levels.

· Analyze operational bottlenecks and implement corrective actions.

· Ensure compliance with company policies, safety regulations, and SOPs.

· Conduct start-of-shift meetings and communicate goals and expectations.

· Coordinate with transportation, warehouse, and customer service teams.

· Investigate shipment discrepancies, damages, and process exceptions.

· Prepare operational reports and provide updates to management.

· Lead continuous improvement initiatives focused on cost, quality, and efficiency.

Leadership & Team Management

· Supervise, coach, train, and develop associates depending on business needs.

· Conduct performance observations and provide real-time feedback.

· Assist with interviewing, onboarding, scheduling, and employee development.

· Support disciplinary actions and performance improvement plans in partnership with HR.

· Promote employee engagement, accountability, and teamwork.

· Serve as escalation point for employee and operational issues.

Qualifications

· High school diploma required; Associate or Bachelor degree preferred.

· 2-3+ years of warehouse, logistics, parcel sortation, manufacturing, or distribution experience.

· 2+ years of leadership or supervisory experience.

· Experience using KPI dashboards, WMS, scanners, and Microsoft Office.

· Strong analytical, communication, conflict resolution, and decision-making skills.

· Ability to work flexible schedules including weekends and overtime.

Performance Metrics

· Sort accuracy

· Units/packages processed per hour

· Labor productivity

· Attendance and staffing effectiveness

· Safety performance and incident reduction

· On-time processing and dispatch compliance

Physical Demands

Regular standing, walking, bending, lifting up to 50 pounds, and working in a fast-paced warehouse environment. Ability to occasionally lift heavier items with assistance and work in varying temperatures and operational conditions.

Equal Employment Opportunity

Pay: $24.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Rancho Cucamonga, CA 91730 (Required)

Work Location: In person