Spa Area Attendant

Waldorf Astoria London - Admiralty Arch is seeking a Spa Attendant to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.

This is a unique opportunity for an experienced luxury hotelier to join the founding team and help shape the guest experience at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world’s most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.

Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world’s most sought-after destinations.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026 Proudly voted by our Team Members A World of Rewards

• Complimentary, nourishing meals provided while on duty
• Exceptional development programmes, designed to support and accelerate your growth at every stage
• Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
• Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
• High street savings through Perks at Work
• 28 days’ holiday, including bank holidays, rising to 33 days with length of service

We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.

Responsibilities Here's what you'll do during a typical day: Responsibilities As a Spa Attendant, you will play a vital role in preserving the immaculate presentation of the Spa, ensuring an exceptional environment for both Guests and Members. Your responsibilities will be carried out with meticulous attention to detail and in alignment with luxury hospitality expectations, including:

• Maintaining the pristine cleanliness and presentation of all Wellness areas
• Performing scheduled deep‑cleaning to uphold impeccable standards throughout the Spa & Wellness space
• Promptly reporting lost property, incidents, maintenance concerns, or safety hazards
• Offering a warm, discreet welcome to Guests and providing assistance whenever required
• Ensuring full compliance with all health, hygiene, and safety regulations

What are we looking for? Role A Wellness Attendant representing Hilton’s luxury portfolio embodies a service‑driven mindset, working collaboratively to enhance the Guest journey. To thrive in this role, you will consistently demonstrate the following qualities:

• Polished interpersonal skills with a naturally gracious approach
• An unwavering commitment to delivering exceptional guest service
• Impeccable personal presentation in line with luxury grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Exceptional attention to detail and pride in flawless presentation
• A consistently high standard of cleanliness and organisation
• A calm, professional, and proactive working style
• Prior experience in a luxury or or ultra‑luxury spa, wellness is highly desirable.

Qualifications What It Takes to Make the Stay At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.