Spa Coordinator

Job Summary

We are seeking an energetic and highly organized Spa Coordinator to join our dynamic wellness team. In this vital role, you will serve as the first point of contact for clients and visitors, ensuring a seamless and welcoming experience from the moment they arrive. Your exceptional administrative skills, combined with your passion for customer service, will help maintain the smooth operation of our spa services. The ideal candidate is bilingual, tech-savvy, and thrives in a fast-paced environment where attention to detail and organizational excellence are essential.

Responsibilities

• Greet clients and visitors warmly, providing outstanding customer support and answering inquiries with professionalism and courtesy
• Manage appointment scheduling using scheduling software, ensuring optimal calendar management for therapists and staff
• Handle multi-line phone systems with excellent phone etiquette, answering calls promptly and directing them appropriately
• Maintain accurate client records through data entry, filing, and updating information in our database systems
• Support daily office operations by managing correspondence, proofreading documents, and performing clerical tasks such as photocopying and filing
• Assist with client communication via email or phone to confirm appointments or follow up on feedback
• Coordinate with team members to ensure all supplies are stocked and the front desk area remains organized and welcoming

Qualifications

• Previous office management or administrative experience in a spa, wellness center, or similar setting is required
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software
• Excellent organizational skills with the ability to multitask efficiently in a busy environment
• Demonstrated customer service skills with a friendly demeanor and professional phone etiquette
• Experience handling multi-line phone systems, data entry, filing, and calendar management
• Strong typing skills along with proofreading abilities to ensure accuracy in all communications
• Ability to work independently while maintaining a high level of professionalism and attention to detail

Join us to be part of a vibrant team dedicated to enhancing wellness experiences! We value proactive individuals who bring enthusiasm, organization, and exceptional service to every interaction. This paid position offers an exciting opportunity to develop your administrative expertise within a supportive environment committed to your growth.

Pay: From $13.00 per hour

Expected hours: 25.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Work Location: In person