Spa Coordinator - Part Time - Weekends Required - Spa Receptionist Experience Required

Spa Coordinator

Please email your resume to [email protected] for consideration. Please include your scheduling availability, references, and any previous receptionist, scheduling, customer service, or spa experience.

About the Position

At The Massage Studio, our front desk team plays an important role in creating a welcoming and organized experience for every client. We are looking for someone who is friendly, dependable, detail-oriented, and comfortable working in a fast-paced environment.

This position requires someone who can multitask, stay organized, pay attention to details, and confidently manage multiple responsibilities throughout the day. Our front desk team helps keep the spa running smoothly, so being proactive, professional, and willing to help wherever needed is very important.

Because we are a small team, we are looking for someone who is reliable, punctual, positive, and flexible with their availability. We also need team members who are willing to pick up shifts or switch shifts with coworkers when coverage is needed.

Current Scheduling Need

The shifts we are currently looking to fill are:

• Tuesday: 1:30 PM–7:30 PM
• Wednesday: 1:30 PM–7:30 PM
• Thursday: 1:30 PM–7:30 PM

These are our immediate scheduling needs, so please include your availability for these days and times when submitting your resume.

Weekend availability is also required, and additional hours may be available as scheduling needs arise.

Schedule & Availability

• Approximately 30–35 hours per week
• Current primary need is Tuesday, Wednesday, and Thursday from 2:00 PM–7:00 PM
• Weekend availability is required
• Afternoon/evening availability is required
• Flexible availability is required
• Must be willing to pick up shifts when needed
• Must be willing to occasionally switch shifts with other front desk team members
• Your regular schedule will generally remain consistent week to week after training, but some flexibility is expected when coverage is needed

Responsibilities

Your primary role is to keep the spa organized, welcoming, clean, and operating smoothly while providing an excellent client experience.

Responsibilities include:

• Greeting clients and creating a warm, welcoming environment
• Answering phones and assisting clients with questions
• Scheduling and confirming appointments
• Checking clients in and out
• Maximizing appointment bookings and helping grow the business
• Handling client concerns professionally and working to resolve issues promptly
• Keeping the front desk and spa organized and tidy
• Managing laundry and ensuring clean linens are always available
• Washing and maintaining dishes
• Assisting with general spa housekeeping
• Maintaining knowledge of our products and services to educate clients
• Finalizing time clocks daily
• Assisting with employee management when requested by upper management
• Assisting with social media needs
• Assisting upper management with spa operations, revenue, and inventory
• Helping with other tasks as needed to support the team and daily operations

What We Are Looking For

The ideal candidate is:

• Friendly and welcoming
• Reliable and punctual
• Highly organized and detail-oriented
• Comfortable multitasking and managing competing priorities
• Professional and confident when communicating with clients
• Positive and team-oriented
• Able to work independently and take initiative
• Willing to help with all aspects of keeping the spa running smoothly
• Flexible and dependable when scheduling needs arise

We take pride in providing our clients with an exceptional experience, and our front desk team is a big part of making that happen. If you are someone who enjoys working with people, stays organized, takes pride in their work, and thrives in a busy environment, we would love to hear from you.

Please only apply if you are able to meet the scheduling and flexibility requirements of the position.

Work Remotely: No

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee discount
• Referral program

Application Question(s):

• Are you able to work weekends as needed and the following schedule Tuesday, Wednesday, and Thursday from 1:30 PM–7:30 PM

Experience:

• Spa reception: 1 year (Required)

Work Location: In person