Spa Front Desk Receptionist

Key Responsibilities:

• Greeting Guests: Welcome guests warmly and create a positive first impression.
• Appointment Scheduling: Manage bookings efficiently and maximize occupancy.
• Check-In/Check-Out: Handle paperwork and payments accurately.
• Administrative Tasks: Maintain records and keep the reception area organized.
• Client Assistance: Address concerns and ensure satisfaction.
• Facility Upkeep: Monitor cleanliness and maintenance.

Qualifications:

• Diploma or equivalent.
• Previous customer service experience preferred.
• Strong communication and organizational skills.
• Proficiency in computer software.
• Knowledge of spa services a plus.
• Flexible to work shift hours, weekends, and Public Holidays (PH).