Spa Manager

Lead Calma's exceptional team of wellness-focused spa, skin & massage therapists.

Calma is recruiting for a Spa + Retail Manager to lead and support our exceptional team of therapists in a fast-paced front-of-house role.

Be a part of our small, vibrant team on High Street in Armadale, and make a difference to clients' lives.

Please note, we are receiving a high volume of applicants for these roles. Any applications without a personalised cover letter will not be considered.

Candidates must have full Australian working rights. No sponsorships available.

The spa + retail manager role is ideal for an experienced supervisor or manager wanting to share their industry knowledge & experience and support our therapists to thrive.

Our ideal candidate will have a passion for leadership, learning and development plus a successful working history as a beauty/dermal/massage therapist OR as a retail manager (who is passionate about spa + wellness!)

What your week will look like:

• Ensuring the smooth running of the day for all customers, therapists & wellness practitioners

• Loving working with a team + supporting them to shine!

• Managing rostering and HR

• Implementing team meetings, training + development

• Co-ordinating all therapists and practitioners with grace, understanding and accountability

• Maintaining 5 star standards and presentation across entire the entire business

• Engaging the team to create social media content

• Excelling at client rapport + multi-tasking with a smile

• Pro-actively improving and growing the business in conjunction with the leadership team

• Taking ownership of the role with creativity and passion

• Working confidently + independently with a growth mindset

• Excelling at admin + systems, including word, excel + CRMs

• Confidently creating treatment plans and delivering exceptional customer service & client education

• Updating, implementing and documenting processes and policies

• Managing stocktakes, stock movement and reporting

• Most importantly… creating a happy and collaborative work environment for all

About us….

• A unique and flexible role in a small, dedicated & friendly team, plus a supportive management team
• Opportunity for leadership, growth and future profit share
• Opportunity for one-on-one mentorship ion marketing, finance and business devlopment
• Work alongside injectables, brow specialist, head spa, meditation and pranic healing specialists (yes! discounted rates are available for all modalities)
• Close to trams, trains and free parking
• Loyal, regular and lovely clientele with a willingness to invest in their selfcare
• A highly talented and experienced team focused on whole body wellness

Hours:

• Calma is open Monday to Saturday (no Sundays or public holidays)
• Flexible work arrangements available

Location: Armadale, VIC. Close to public transport (tram & train). Free parking.

Visa requirements: Australian residency or work visa required.

Applications:
To be considered for this role, please provide a personalised cover letter and 2 recent references alongside your up-to-date resume. Please indicate the role you are applying for. Thank you.

*due to high number of applications, only candidates selected for interview will be contacted
*candidates must have a valid visa to work in Australia - sponsorship not available