Spa Receptionist

Job Summary
We are seeking a highly organized and personable Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Duties

• Greet and welcome visitors in a professional manner, ensuring a positive first impression.
• Answer incoming calls with excellent phone etiquette, directing calls to the appropriate personnel.
• Manage appointment scheduling and maintain an organized calendar for staff.
• Assist with product demonstrations and provide information on sales as needed.
• Handle cash transactions accurately, including cashiering and cash handling duties.
• Support retail sales efforts by upselling products and services during customer interactions.
• Maintain an organized reception area, ensuring it is tidy and presentable at all times.
• Utilize POS systems for processing transactions and managing inventory.
• Collaborate with team members to enhance customer service experiences and improve operational efficiency.
• Perform basic math calculations for sales transactions and inventory management.

Requirements

• Proven experience in customer service or a related field is preferred.
• Strong communication skills, both verbal and written, with proficiency in English; bilingual or multilingual candidates are highly desirable.
• Ability to perform product demos effectively to showcase features and benefits to customers.
• Excellent organizational skills with the ability to manage time efficiently in a busy environment.
• Basic math skills for accurate cash handling and transaction processing.
• Experience with POS systems is a plus.
• A positive attitude, strong work ethic, and the ability to work collaboratively within a team.

Job Type: Full-time

Pay: $17.25-$22.42 per hour

Benefits:

• On-site parking

Work Location: In person