Spa Receptionist

As a Spa Receptionist you’ll be a face of the Spa, so we want you to bring your warm and friendly personality to work with you every day. You are the first point of call In the spa.

If you’re our ideal Receptionist, you will:

• Have top-notch organisational skills
• Be courteous to guests and colleagues at all times
• Have strong communication skills through a variety of means

Your duties will include:

• Ensure that the Spa Reception manager and Duty Managers are kept fully aware of any relevant feedback from guests and, or, other departments;
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy;
• Achieve positive outcomes from Guest queries in a timely and efficient manner;

The successful applicants will work closely with all other departments and managers on a daily basis. Applicants must have a knowledge of PMS systems and be familiar with making bookings and check in and check out procedures.

Job Type: Full-time

Pay: £12.71 per hour

Expected hours: 40.0 per week

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In person