Spa Receptionist - CP

Guest Reception: Greet and welcome guests as they arrive at the spa, ensuring they feel comfortable and informed.

Appointment Management: Manage spa bookings, schedule appointments, and coordinate with spa therapists to ensure smooth operations.

Information Provision: Provide detailed information about spa treatments, services, packages, and products.

Communication Handling: Handle guest inquiries, phone calls, and emails promptly and professionally.

Transaction Processing: Process payments, manage billing, and maintain accurate records of transactions.

Reception Area Maintenance: Ensure that the reception area is clean, organized, and reflects the relaxing atmosphere of the spa.

Retail Assistance: Assist with retail product sales by recommending appropriate spa products to guests.