Spa Receptionist (Saudi)

Roles and Responsibility

• Manage front desk operations, including handling phone calls, emails, and walk-in visitors.
• Greet guests, answer questions, and address concerns professionally.
• Coordinate appointments, bookings, and reservations with precision.
• Maintain accurate records of guest interactions, transactions, and preferences.
• Ensure the reception area is clean, organized, and welcoming.
• Provide exceptional customer service by responding promptly to guest needs.

Job Requirements

• Proven experience in hospitality or a related field, preferably in a spa setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Familiarity with reservation systems and software applications.
• Ability to maintain confidentiality and handle sensitive information with discretion.