Spa Therapist

Are you passionate about wellness and delivering exceptional guest experiences? PARKROYAL COLLECTION Pickering is looking for a dedicated Spa Therapist to join our Spa team. You will be responsible for providing consistent, high-quality spa treatments in line with our hotel standards, while contributing to a welcoming and rejuvenating environment for our guests.

Responsibilities:

• Deliver a full range of spa treatments, including full body massages and facial treatments, in accordance with treatment procedures and client-care standards
• Maintain the highest standards of presentation, hygiene and stock control in therapy rooms and the spa
• Monitor and maintain stock levels for retail/professional products and linens
• Maintain and report on the condition of spa facilities and equipment
• Assist with reception duties as needed
• Drive the sale of treatment packages and retail products
• Schedule and follow up on client appointments
• Assist in the smooth running of spa workshops, events and promotions
• Relay client feedback to Management to support continuous improvement
• Attend trainings and meetings as required and continuously upgrade your skills
• Comply with the hotel's professional grooming and hygiene standards

Requirements:

• Minimum 2 years of relevant working experience as a Spa Therapist
• Certification in ITEC/CIBTEC, WSQ, and/or CIDESCO
• Prior experience working in a hotel spa environment
• Strong competency in full body massage and facial treatments
• Excellent interpersonal and customer service skills
• Ability to work independently with high flexibility and adaptability
• Strong team player with high levels of integrity

Pan Pacific Hotels Group is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.