Spa Therapist

Job Ref: MAR1487

Branch: JA Mar Hall Golf Spa Resort

Location: Mar Hall Golf Spa Resort, Bishopton

Salary/Benefits: £13.50 per hour

Contract type: Permanent

Hours: Part Time

Shift pattern: 32 hours per week across 4/7 days, including mornings, evenings and weekends

Hours per week: 32

Posted date: 12/10/2026

Closing date: 12/11/2026

About Us

JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape – your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined JA Resorts Hotels, a heritage hospitality brand with award-winning properties across Dubai, the Maldives and Scotland.

This exciting new chapter brings global expertise, world-class standards, and new opportunities for our teams. As part of the JA family, you’ll be connected to an international network of talent, innovation, and career development, all while helping us honour the warm, authentic spirit that makes Mar Hall truly special.

Set within 240 acres of woodland on the banks of the River Clyde, our resort features elegant bedrooms and suites, a championship golf course, a luxury spa and wellness experience, and exceptional dining shaped by creativity and Scottish provenance. Together, we are elevating the resort into one of the UK’s most exceptional luxury destinations and you can be part of it.

Role Overview

The Spa Therapist is responsible for delivering exceptional treatments and experiences to all spa guests in line with our five-star standards. This role supports the smooth daily operation of the spa, contributes to retail and treatment revenue, and ensures every guest receives a warm, professional, and memorable wellness experience.

Key responsibilities of the Spa Therapist will include:

Guest Experience

• Deliver a wide range of spa treatments to a consistently high standard, following brand protocols (e.g., Ishga).
• Provide a personalised, luxury service to all guests, ensuring comfort, safety, and wellbeing throughout their visit.
• Maintain excellent product knowledge to confidently recommend retail items and aftercare.
• Respond to guest enquiries professionally, ensuring any concerns are handled promptly and escalated when needed.

Treatment Delivery

• Perform treatments such as massage, facials, body therapies, scrubs, and holistic services in accordance with training and resort standards.
• Ensure treatment rooms are immaculate, fully stocked, and prepared ahead of each guest arrival.
• Uphold strict hygiene, sanitisation, and infection-control practices at all times.

Operational Duties

• Support the daily running of the spa, including opening/closing procedures.
• Assist with laundry, stock rotation, and maintaining cleanliness throughout treatment areas and back-of-house spaces.
• Record treatments accurately in the system and complete all required documentation.
• Support the Spa Reception team when required, including hosting guests, touring facilities, or assisting with retail sales.

Sales Revenue

• Achieve personal and team retail targets through confident product recommendation.
• Promote spa days, upgrades, seasonal offers, and additional treatments when appropriate.
• Contribute to the overall commercial success of the spa through high treatment utilisation and guest retention.

Health Safety

• Follow all company policies relating to health, safety, and security.
• Report any hazards, maintenance issues, or incidents immediately.
• Maintain high standards of professionalism, personal presentation, and code of conduct at all times.

Skills Qualifications

Essential

• SVQ Level 3 Beauty Therapy (or equivalent recognised qualification).
• Strong massage and facial skills.
• Excellent guest-service skills with a warm, confident manner.
• Strong work ethic with high attention to detail.
• Ability to work effectively within a busy spa environment and as part of a team.

Desirable

• Previous experience in a luxury spa.
• Knowledge of Ishga or similar premium skincare brands.
• Retail sales experience.

Why Join Us

At JA Mar Hall, you’ll find more than a job—you’ll build a career within a global hospitality family. We offer:

• Competitive salary plus Tronc, paid via an independent tronc system, meaning your monthly earnings are topped up through service charge.
• Free luxury leisure club membership.
• Discounted membership for friends family.
• 50% discount on Spa treatments.
• Golf day discounts for you, friends, and family.
• 50% discount on food for you +3 guests, and 25% off beverages.
• Discounts on overnight stays for JA Mar Hall and our sister properties.
• Friends family hotel rates.
• Access to Wisdom, our confidential wellbeing support programme.
• Access to exclusive £100 room rates across the PoB Hotels collection.
• Free on-site parking and complimentary use of leisure facilities.
• Uniform provided (role dependent).
• Recommend-a-Friend bonus scheme.

JOIN THE TEAM AT JA MAR HALL

About Us

JA Mar Hall Golf Spa Resort is a peaceful countryside retreat and soulful escape, your haven of Scottish charm, spa indulgence, and championship golf. Recently, Mar Hall proudly joined the JA Resorts Hotels portfolio, a heritage hospitality brand with properties across Dubai, the Maldives, Seychelles, and Scotland. This exciting new chapter brings global expertise and fresh vision to our estate, while staying true to the warmth and authenticity that guests have always cherished.

As part of JA Resorts Hotels, our team is now connected to a wider international family, offering new opportunities for growth, innovation, and career development. Together, we are shaping a future where Scottish heritage meets world-class hospitality.

We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest’s experiences. If you’re passionate about hospitality we would like to hear from you.