Spaceport Operations Technician (Experiences)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SPACEPORT OPERATIONS TECHNICIAN (EXPERIENCES)

The Spaceport Operations Technician will take ownership of Starbase social-facing spaces, ensuring they are clean, organized, and optimized for the best guest experience. This role provides boots-on-the-ground oversight, inventory management, and support for event execution. The ideal candidate will bring high attention to detail, a proactive mindset, and a passion for continuous improvement in all areas of spaceport hospitality and site operations.

RESPONSIBILITIES:

• Provide the highest quality of service to Starbase employees, guests, and residents by maintaining clean, functional, and aesthetically pleasing social spaces
• Perform routine inspections and submit maintenance work requests to ensure all spaces are guest-ready and maintained to the highest standards
• Drive continuous improvement across assigned areas by implementing at least one major enhancement per quarter—whether aesthetic, functional, or operational
• Support events by coordinating social space readiness, setting up and breaking down equipment, and maintaining cleanliness throughout
• Maintain organized and well-stocked storage and supply areas; coordinate inventory management and ordering with the Experience team
• Communicate daily through reporting tools and shift pass-downs, documenting task completion, inventory usage, and status updates
• Collaborate with Facilities and Housekeeping teams to escalate and track maintenance or service needs
• Lead by example through work ethic, attention to detail, time management, and pride in upholding presentation standards
• Assist in training and mentoring team members, contributing to a culture of accountability and operational excellence

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 1+ years of custodial, facilities maintenance, or operations experience

PREFERRED SKILLS AND EXPERIENCE:

• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Experience maintaining or managing shared or social-use spaces
• Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction
• Effective communicator across departments and with guests
• Experience supporting events or large gatherings with setup and breakdown responsibilities
• Comfortable identifying issues, submitting tickets, and proactively driving solutions
• Ability to work both independently and as part of a team in a fast-paced environment

ADDITIONAL REQUIREMENTS:

• Must be available for evenings, weekends, and overtime as needed
• Must be able to travel to support offsite experience programs or operations at other SpaceX sites

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].