Spanish Customer Service Representative

Patient Calling Representative (Spanish)

Location: Phase 8B, Mohali, Punjab
Openings: 2-3 Years
Salary: ₹38,000-₹40,000 per month
Salary: Negotiable for the right candidate based on experience and English and Spanish language proficiency.
Working Days: Monday to Friday + Saturday half day
Working Hours: 5:00 PM to 2:00 AM

We are hiring a Patient Calling Representative (Spanish) for a U.S.-based healthcare project.

Requirements

• Fluent English and Spanish is mandatory.
• 2–3 years of experience in International BPO, Customer Service, Collections, Healthcare BPO or related voice-based roles.
• Strong verbal communication and customer-handling skills.
• Comfortable handling patient calls, queries and follow-ups.
• Experience working with international or U.S.-based customers/patients is preferred.
• Candidates from Delhi NCR can apply if they are willing to relocate to Mohali.

Key Responsibilities

• Handle patient calls for a U.S.-based healthcare project.
• Communicate with patients in English and Spanish.
• Handle patient queries and provide appropriate assistance.
• Conduct follow-ups with patients as required.
• Maintain accurate records of calls and customer interactions.
• Provide professional and customer-focused service.
• Coordinate with the team for timely resolution of patient queries.

Preferred Experience

Experience in International BPO, Healthcare BPO, Customer Service, Patient Support, Collections, Voice Process, International Voice or Bilingual/Multilingual Customer Support will be preferred.

Selection Process: Internal Screening + Final Client Interview

To Apply: Send your CV to [email protected]

Pay: ₹38,000.00 - ₹40,000.00 per month

Benefits:

• Food provided

Work Location: In person