Spanish speaking receptionist/processor

Overview
We are seeking a dynamic and bilingual (Spanish/English) Receptionist/Processor to join our vibrant team! This role is essential in creating a welcoming environment for clients and visitors while efficiently managing administrative tasks. As the first point of contact, you will play a pivotal role in ensuring smooth office operations, providing exceptional customer support, and processing important documentation with accuracy and professionalism. If you thrive in a fast-paced setting, possess excellent organizational skills, and have a passion for delivering outstanding service, this opportunity is perfect for you!

Duties

• Greet clients, visitors, and callers warmly in both Spanish and English, establishing a positive first impression.
• Manage multi-line phone systems, directing calls efficiently and professionally while practicing excellent phone etiquette.
• Handle front desk responsibilities including scheduling appointments, maintaining the reception area, and managing incoming correspondence.
• Utilize computer skills to perform data entry, filing, and document proofreading with precision.
• Process paperwork accurately using software such as Qualia and Microsoft Office applications; ensure all records are up-to-date.
• Support office management tasks such as calendar management, appointment scheduling, and organizing files within Google Workspace.
• Provide customer support by addressing inquiries promptly and professionally, ensuring client satisfaction at every touchpoint.

Qualifications

• Bilingual fluency in Spanish and English is required to effectively communicate with diverse clients and team members.
• Proven experience in office management or administrative roles, preferably within a legal setting or with a title company. (Prior title company experience would be ideal)
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
• Must be comfortable on the phone and computer.
• Demonstrated customer service skills with professional phone etiquette and a friendly demeanor.
• Ability to work independently as well as part of a team in a fast-paced environment while maintaining attention to detail. Join us to be part of an energetic team dedicated to delivering exceptional service! This paid position offers valuable experience in office administration while supporting your professional growth in a collaborative setting. If you’re motivated by helping others and possess the skills listed above, we look forward to welcoming you aboard!

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Work Location: In person