Spanish Technical Support

Roles and Responsibilities :

• Provide exceptional customer service to clients through phone calls, emails, or chats.
• Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
• Maintain accurate records of client interactions using CRM software.
• Collaborate with internal teams to resolve complex issues.

Job Requirements :

• 0-3 years of experience in BPO/Call Centre environment.
• Excellent communication skills in English (written & spoken).
• Ability to work on rotational shifts including night shifts.
• Basic knowledge of Spanish language is an added advantage.