Special Operations Coordinator (41344)

Special Operations Coordinator (PM Shift) – Aviation Security Company

Garden City, New York - Headquarters

Global Elite Group- Providing world-class aviation security through innovation and people committed to excellence.

Our unarmed security officers are in the forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country. 

Global is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

Work hours:

Friday 3:00pm – 9:00pm

Saturday 9:00am – 9:00pm

Sunday 9:00am – 9:00pm

Compensation & Benefits:

• $28.00 per hour
• Medical, Dental, Vision insurance (plus Aflac options) available
• 401k with employer contributions
• Paid Time Off (PTO)
• Employee engagement, Incentive programs and opportunities for advancement

Essential Functions**:**The Special Operations Coordinator is focused on coordinating security for private charter flights traveling throughout the U.S. The position is responsible for scheduling, planning, and logistics for charter operations.

• Operations coordination: Plan and coordinate security coverage for private charter flights throughout the U.S.
• Scheduling: Ensure security personnel are assigned to every required shift and location without coverage gaps.
• Communication: Act as the connection point between clients, sales, security leadership, supervisors, and field staff.
• Attention to detail: Track schedules, staffing, changes, and last-minute adjustments accurately.
• Problem-solving: Handle call-offs, staffing shortages, schedule changes, and operational issues quickly.
• Technology skills: Use computers and scheduling/communication systems extensively to manage operations.
• Leadership support: Assist security management with both Private Charter Security Services and Cargo Security Supervision.
• High-pressure multitasking: Manage numerous calls and changing priorities while maintaining complete security coverage.

Staff in the Special Operations Department are subjected to working in all environments, with a variety of clients, high-stress situations for complex projects which demand analytical skills, logical reasoning, and excellent communication skills as a part of the security infrastructure in the above cited contracts.

Additional requirements

• Minimum of 1+ years of Customer Service experience
• Prefer 3+ years of Security/Criminal Justice experience
• Must be at least 21 years old
• Must possess valid NYS Driver License with a clean driving record
• Ability to effectively speak, write, and understand the English language
• Must be willing and able to participate, with negative results always, in pre-employment and random drug and alcohol testing.
• No history of failing an FAA Drug or Alcohol test
• HS Diploma or Equivalent
• Must be able to pass complete 10-year background check
• Willingness to obtain NYS Security Guard License if not already in possession
• Prefer candidates interested in a career in Security, Aviation or Criminal Justice Industries
• Proficient in Microsoft Word, Outlook, Excel, SharePoint, Adobe Acrobat
• Excellent Web Research Skills
• Proven ability to multi-task
• Self-starter who can work without direct supervision
• Willing to work additional hours in the event of an emergency
• Willing to work a minimum of 33% of scheduled hours in the field, outside of office setting

Environmental: Indoor office setting, indoor/outdoor setting at airport, some travel required

Language Skills: English Proficiency required (reading, writing, and speaking)

Reasoning Ability:

• Must exhibit sound judgment and decision making
• Must have the ability to follow directions and outlined procedures.
• Must comply with HR, legal, and ethical policies
• Must include appropriate people in decision making
• Ability to prioritize effectively
• Must be able to distinguish and know how to appropriately handle confidential and sensitive security information

Global provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.