Special Project Management Trainee

About the role

Special Projects Management Trainee focusing on Reservations/Revenue Management and Special Projects. This role involves analysing the market, tracking establishment activity (bookings, cancellations, occupancy rate), and gathering competitive intelligence. The successful candidate will create reports and make suggestions to management. Special Projects can be revenue or customer related projects depending on business needs. The successful candidate will be trained operationally to be part of front desk operations in the first 3 months.

Key responsibilities

• Analyse market activity and track establishment metrics including bookings, cancellations, and occupancy rate
• Gather competitive intelligence
• Create reports and make suggestions to management
• Manage and optimize property listings on various OTA platforms
• Work on revenue or customer related special projects as needed
• Participate in front desk operations during initial 3-month training period

About you

• Degree holder (regardless of academic discipline)
• Strong command of English, both speaking and writing
• Very high levels of attention to detail and exactness
• Able to manage and optimize property listings on various OTA platforms
• Proactive with high initiative and logical thinking
• Strong analytical and data-driven decision-making skills
• Superb organizational and time management abilities
• Good attitude and able to handle complaints
• Ability to work in a team or individually
• Very high levels of personal discipline, honesty and integrity