Special Project Strategy

About the Team:

Own end-to-end program management of SPX’s Advance Fulfilment initiative to support sustainable growth. Improve network coverage, seller experience, and operational efficiency through data-driven initiatives. Identify the constraints across the coverage funnel (supply, space, fulfilment, cost) and lead impactful, scalable solutions. Strengthen collaboration across teams to deliver a seamless experience for stakeholders

Job Description:

End-to-End Fulfillment Growth, Lead and execute initiatives across three core pillars:

Network Expansion

• Drive capacity expansion into new sites to support coverage growth
• Manage eligibility criteria that determine which sellers and products qualify for the program
• Balance every coverage-growth decision against RTS risk-

Operational Efficiency

• Manage end-to-end fulfillment and drive execution across site operations
• Identify fulfillment and logistics pain points and design scalable solutions
• Continuously refine processes as the program scales to new sites and volume

Seller Experience

• Drive initiatives to strengthen seller sentiment and experience in the program
• Improve seller ship-out rate, seller retention, and overall parcel handling
• Reduce parcel loss and improve claims resolution processes

Project & Performance Management

• Initiate, prioritize, and drive projects from problem identification to implementation
• Define success metrics and track impact of initiatives against targets
• Use data and customer insights to guide decision-making
• Present findings and recommendations to senior stakeholders

Cross-Functional Collaboration

• Work closely with Site Operations, Seller Operations, Customer Service, Logistics, and internal local/regional teams to improve key experience and operational metrics
• Align stakeholders, drive accountability, and track decisions to ensure successful project delivery

Continuous Improvement & Innovation

• Proactively identify improvement opportunities through data, feedback, and market benchmarking
• Foster a culture of customer-centric thinking and continuous improvement within the team

Requirements:

• Bachelor's Degree in Business, Management, Finance, Economics, Statistics, Engineering or equivalent
• Strong SQL / data skill
• At least 2 years experience in Project Management, preferably in the E-commerce, FMCG or logistics industry
• Solid organizational skills including attention to detail and ability to prioritize across multiple objects
• Must be willing to station in Podium, Mandaluyong office