Special Projects Case Manager

About Us

The Northwest Wisconsin Workforce Investment Board (NWWIB) is a non-profit workforce development entity serving 10 counties of northwest Wisconsin: Ashland, Bayfield, Burnett, Douglas, Price, Iron, Rusk, Sawyer, Taylor, and Washburn. Our partners, programs, and services are dedicated to strengthening the Wisconsin workforce and connecting people to opportunities, whether you’re a job seeker or employer.

Our Values

: Clear, consistent, and thorough communication through an appropriate method with team members and stakeholders.

: Effective use of your energy to attain measurable outcomes that lead to a positive impact.

: Injecting fun and humor into everyday work for better engagement.

: Respect our unique qualities and be transparent about our capacity, needs, and mistakes to meet personal and professional expectations.

About the Role

This position is responsible for providing case management for several Northwest Wisconsin Workforce Investment Board programs, including but not limited to Windows to Work (re-entry), Bridge-WI (justice involved youth), and other special projects.

Duties and Responsibilities include but not limited to the following:

§ Collaborate with grant coordinators and other staff to develop and coordinate outreach projects, programs, and systems of care to increase community awareness, engagement, and integration between the broader community.

§ Work with participants to develop an employment plan that addresses participant career interest, introduction into career pathways to ensure a full understanding of careers that can develop along a continuum of lifelong learning; training goals and education plans; basic needs; needed supports; regular contact.

§ Provide intensive case management services, coordinate training enrollment and outreach with education partners, and manage employment placement through on-the-job training and work-based learning activities.

§ Document all customer contact and progress, including time and date, type of contact, outcome and plan of action.

§ Review service plans on a regular basis, and adjust, as necessary.

§ Conduct soft-skills development sessions on resume writing, interview skills, workforce readiness, etc. as determined by the participant’s employment plan.

§ Identify and make referrals, as appropriate, to resources that will help address identified barriers to re-entry, including resources that address housing, healthcare, behavioral health, food insecurity, legal services, etc.

§ Facilitate co-enrollment, and warm hand-offs, in other NWWIB programs and partner agencies during discharge planning.

§ Process and submit payments and vouchers in accordance with respective grant program guidelines to the appropriate Director of Grants.

§ Assist Director of Grants in monitoring activities, outreach, and other duties as assigned.

§ Other duties as assigned related to this position.

Location & Commitments

Our administrative office is in Ashland, WI. Work days are scheduled from 8:00 AM – 4:30 PM.

Candidate Requirements

There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We are most likely to be interested in your candidacy if you can demonstrate most of the qualifications and experiences listed below:

§ A combination of training/education in human services, administrative services, education or counseling, and experience relating to duties indicated above

§ Experience delivering case management services

§ Excellent verbal, written, and interpersonal communication skills

§ Ability to use a high level of integrity to effectively relate with people.

§ Knowledge of resources available to those involved in the criminal justice system

§ Computer literacy, including knowledge of basic software applications and familiarity with the internet and email communications

§ Ability to meet institutional entry requirements, including security clearances or background checks

§ Ability to travel, as needed (Valid Driver’s License)

§ Lift and carry equipment necessary to complete work, approximately 20 pounds

§ Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

*Benefits Include:

§ Paid time off such as sick and vacation days as well as 12 holidays

§ Public Service Student Loan Forgiveness qualifying activity

§ Health Insurance

§ Life Insurance

§ 401k retirement plan with generous employer contribution

§ Long-term disability insurance

§ Workplace perks such as flexible work schedules

Contact us to Apply

To apply for this position, please submit a cover letter and resume to Mari Kay-Nabozny ([email protected]).

Job Types: Full-time, Part-time

Pay: $51,000.00 - $59,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Work Location: In person