Specialist, Cafe Operations

Description:

About the Role

Cafe Operations Specialists are responsible for creating a welcoming, warm, and inclusive environment, taking orders at the counter, and preparing food and drinks. They help keep the cafe clean, stocked, and running smoothly while ensuring guests have a great experience.

What You’ll Do

• Greet and welcome guests with friendly, welcoming attitude and provide excellent customer service
• Follow health, safety, and food handling guidelines
• Prepare beverages and food including coffee, smoothies, sandwiches, etc.
• Take orders and operate point of sale system
• Maintain cleanliness of the cafe including dishes, tables, counters, and equipment
• Collaborate with team members to ensure smooth daily operations
• Work efficiently in a fast-paced environment while staying attentive to detail

Requirements:

What You’ll Bring

Required Qualifications

• MAST Permit required within 60 days of employment
• Food Handlers Permit required within 14 days of employment
• Ability to follow procedures and work both independently and as part of a team
• Excitement about working in a climbing, fitness, and community environment
• Effective communication and interpersonal skills

Preferred Qualifications

• Previous barista and food preparation experience
• Previous customer service experience
• We know not everyone will meet 100% of the qualifications—if this role excites you, we encourage you to apply.

Working at Bouldering Project

At Bouldering Project, we aim to cultivate excitement for movement, belonging, and community. We lead by example—making our spaces and offerings accessible, safe, and welcoming to all. Our values of safety first, quality over quantity, and all are welcome are expected to be demonstrated in both leadership and daily operations.

This role may require a flexible schedule, including availability during evenings, weekends, or outside standard business hours depending on programming and business needs.