Specialist- Continuous Improvement

RESPONSIBILITIES:

Operational Excellence

• Achieve organization’s quality and safety goals by identifying improvement opportunities and implementing process improvements using appropriate quality improvement or lean six sigma tools
• Organizes process improvement teams and leads/ conducts/ coaches process and quality improvement projects in departments and units
• Build employees’ competency in using the science of process and quality improvement
• Works with the department leaders to define short or long-term quality and safety goals and performance metrics
• Assists and builds competency of end-users in developing departmental policies and procedures

Business Intelligence Management

• Implements knowledge management and analytics of relevant data (quality, safety, financial, operational) to support process improvement
• Guides department leaders and staff in report development and design which includes collection, validation, consolidation, aggregation, analysis, interpretation and reporting of quality measures
• Assists in the development of guidelines and processes for timely feedback and reporting of analysis of quality data to appropriate audience based on ethical and regulatory standards.
• Collaborates with Health Informatics for rational and efficient data storage and archiving, data collection, and report design

Organizational Excellence and Innovation

• Oversees the planning and execution of all activities to prepare the hospital for accreditation surveys including that of the JCI, Philhealth and others as needed.
• Oversees the planning and execution of regular Mock Surveys and other related activities.
• Reviews trends in compliance of the different patient care processes, making sure that these are communicated to relevant persons for appropriate action and recommendation.
• Evaluates compliance indicators for relevance to hospital’s quality and safety goals.
• Implements and assists in designing approaches to promote organizational excellence including Leadership Rounds, Hospital Safety Culture, and other customer experience initiatives.
• Implements innovation programs including digital transformation in departments under its scope and hospital-wide as needed.
• Re-engineers/ optimizes processes while ensuing alignment with the long-term business and operational goals and with the international quality and safety standards

Organization-wide Policy Management

• Guides and builds competency of end-users/process owners in developing, revising and improving policies and procedures as needed.
• Maintains the document management system (DMS) of the organization and actively researches on latest DMS platform to support the organization’s evolving requirements

Qualifications

• College degree in Industrial Engineering or any related course
• Business knowledge, process innovation, problem solving skills
• At least 1 year experience in methods and systems analysis work with exposure to industrial engineering work (e.g., time and motion study) and setup of standards
• Preferably with training on Root Cause Analysis, Kaizen Lean Six Sigma, ISO/JCI

Job Type: Full-time

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Company events
• Health insurance
• Paid training

Education:

• Bachelor's (Required)

Work Location: In person